Nexa — "fraud in loan amount and cheated by nexa team"

Address:	122052
Website:	www.platinummotocorp.com

I have processed documentation to purchase Baleno Delta car on 24th nov 2018 at nexa showroom (Platinum Motocorp Ltd), sec - 2, IMT Manesar, Gurgaon with their sales executive Mr. Satish Dagar. I wanted to get my car financed so he told me to get loan of 3.80 lakh processed from his own and promised me to give car delivery by 4th Dec'2018. I provided all required document to him as per his need and deposited Rs.5000 as booking amount on 4th Dec'2018. But he delayed in loan processing and did blender in loan amount. He got signed on cheque without filling amount and after that put 4.40 lakh amount instead of 3.80 lakh which result Rs. 1500 / month extra EMI cost. It's 12th Dec'2018 now still i don't get solution that who will bear extra EMI cost and when i get my car delivery. Now Mr. Ajay Manager (Nexa showroom) told me that required model (Baleno Delta Blue color) is not available in showroom. But now making the false promises/ date every time. After facing the frustrating experience with the Nexa team, they are manipulating words.

1. No proper communication given on Car Delivery.
2. Extra 60 thousand loan amount processed without giving information to customer by Nexa finance team (IMT Manesar)
3. After giving booking amount still required model of Baleno car not reserved or not communication shared from Nexa team.

I required this car to give in my sister marriage which is on 12th Dec (Lagan sagai). Now it's 12 Dec'2018 what do i do in current situation.
Who'll bear extra interest cost of around 20 thousand which was purely mistake of Nexa sale executive and ICICI loan department team. Loan of 3.80 Lakh was to be processed but Nexa finance team and ICICI loan team processed 4.40 Lakh loan which cost arount 20 thousand extra interest and 1500 extra EMI cost every month.

Satish Dagar (Sales Executive - Nexa) - [protected].
Ajay (Manager - Nexa) - [protected].

Platinum Motocorp Ltd. (Nexa Showroom)
Sec - 2
IMT Manesar, Gurgaon.

Complained by
Manoj Soni
[protected]