Nexa — New baleno car | |
Dear sir madam I have bought a Baleno car on this year February and it has a Appolo tyres fitted I was really happy with overall car and especially with the tyres what I have got because its from Appolo so I am pretty sure about the quality of the product During this locked down May i was not driven the car some days due to locked down restrictions but one day I suppose to take out my car from my car porch i noticed one of the tyre air was very low first I thought its normal because I didnot driven my car for some days so I fill the air and went outside for some work and came back and parked on porch next day again I want to go out but I found the same problem so I took my car into one of the reputed tyres workshop near my home After inspection they said there is tiny hole on the tyre so I asked them to repair it but they said we cant do the patch work since its on the side of the tyre and it is a manufacture diffect and also we didnt find any kind of external materials to be found to damage the tyre Since my car has a full warranty and its brand new car so I decided to visit Maruti dealer calicut thondayad from where I have bought this car and I explained them about my concern and I requested them to replace my tyre from the warranty what I have But it was really bad experience for me after the inspection they said I am not eligible to claim the warranty since its a Side wall through Cut This is really not acceptable we believe Maruti as a brand for their quality of product and the quality of services I have a faith on Maruti company that is the reason I am writing this to you I hope you can understand my concern and you will give me solution for this Along with this mail I am attaching the details which you can refer and take appropriate action Really unsatisfied baleno customer. My mail id. [protected]@gmail.com My contact number : [protected] Thanks in advance Was this information helpful? | |
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