Nexa — Poor workmanship of workshop. And cheat to me

Address:

Vadodara

Dear sir,
I Bhupendrasinh Chauhan (s/o :- Champaksinh Chauhan) inform you that I done the 3rd Free service at Kataria Nexa Gotri Vadodara workshop toady by self.

I have complaint regarding cheeting, become fool us & poor workmanship by Nexa Katarai Gotri Vadodara Workshop.

Here I mentioned below is the dissatisfied points.

1) Kataria nexa force me for 5w30 Engine oil against 0w20 (0w20 suggested by service manual too) to make overcharged in bill. (They said else warranty issue create and they haven't keep that Eng oil in stock)
2) Kataria nexa fill 3.2 lit Eng oil against 3.1 lit in my car and make overcharged in bill.
3) They were not checked my vehicle as per the check points recommend for 3rd free service by Maruti Suzuki service manual :- they Checked only HL, TL, combi switch, apply grease on the Door latch, Clean the air filter and AC filter, fill the air in tyres, replace the Eng oil and oil filter, Washing and cleaning the car only..

Some pending check points :-

What about Brake, clutch checking.? (If any issue create related to this and any fatal incident happen then who is the responsible)
What about Coolant & Brake oil checking and top up if require.?
What about wheel checking?
What about Battery checking? (They were not checked battery and if any issue create related to Battery who is the responsible for that)

These are the some points which need to escalate to you so I mentioned it.

I never feel the premium experience of Nexa workshop that said by the Suzuki India LTD and I am really dissatisfied with the workmanship of workshop.

So request you to please resolve my issue as earliest.
Hoping your positive reply.

Here I attach the Invoice copy of my service for your reference.

Thanks,
B Chauhan
Mob :- [protected]