Nexa — service related & spare part availability

Address:	Anantapur, Andhra Pradesh
Website:	Consumer complaints

Hi sir, i am very disappointed your services, you know from last 15 years i am favorite of maruti cars starting from alto to sx4 and now s-cross alpha, every times i am giving complaint on 3 things about my s cross..
1. Engine noise, 2. Mileage issue, 3. Gear shifting issue from second gear to third gear but no one corrected from last 4 services.
Now my vehicle met an small accident at anantapur town in ap, and hand over to vehicle in local nexa service center on 8th september, yesterday i went for seeing the progress of vehicle,
Surprisingly there is no improvement on vehicle condition and show room people saying that, they don’t have spares and placed order for required spares in last week of sep but they don’t have any idea on receiving receive,
And also conforming that will take another 10 to 12 days’ time for completing the work..
Last 13 days spending lots of money on rented cabs because of your delay,
This is very bad and 1st time felt that why should i brought this maruti suzuki vehicle?
Totally i am disappointed your service, suggest to improve your staff efficiency / capabilities to solve customer issues, and billed one spare parts hub in south india to avoid delay dispatches from gurgaon (Hr).