Nexa — service/ repair

Address:

784501

Sir
I am very sorry to write these lines that
I purchased maruti baleno delta petrol variant on 27th feb 2018 from rd motors tezpur, assam.
The registration number of vehicle is as 12 t 7176.
On 22nd june 2018 i my vehicle got a minor accident, front side got a bit damaged. I immediately contacted to the rd motors tezpur workshop.
Since then i am being bluffed by the concerned officials there but till date the vehicle has even not touched.
First i was asked that they will give the order for the parts needed. And took around a month. On 14th july i was called that parts have reached to the workshop and asked to bring the vehicle. Since 14th of july till date the vehicle has even not been touched. Every time i am just bluffed that the work is going on.
I am very much fed up with the service rendered and attitude shown at this work shop. Maruti sujuki was known for the prompt services but here in this case around one and half month has passed but the vehicle has still even not been touched for the service.
I am not understanding how long will it take. Already around one and half month passed away.
I repent that i should have not purchased the maruti suzuki vehicle.
Through this mail i just want your interfere in this matter so that my vehicle is repaired immediately.