NHAI — fleecing local residents by new contractor at vanagaram toll plaza near chennai

Address:Chennai, Tamil Nadu

Since june 2013 the new contractor incharge of vanagaram toll plaza is denying concessional monthly pass to commuters who have been availing the same at the rate of 200 rs.they are charging 890rs 25 trips which is more than 4 times the rate just the previous month.they are misquoting some go and are not giving a clear reply to our querries.has the ministry changed rules suddenly or are the contractors taking local residents for granted...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Since june 2013 the new contractor incharge of vanagaram toll plaza is denying concessional monthly pass to commuters who have been availing the same at the rate of 200 rs.they are charging 890rs 25 trips which is more than 4 times the rate just the previous month.they are misquoting some go and are not giving a clear reply to our querries.has the ministry changed rules suddenly or are the contractors taking local residents for granted...
Mr. Vijay is right. I stay within 5 KM from the Vanagaram toll plaza. There is no Gazette copy available in the NHAI site which conveys this change to local residents.

http://nhtis.org/TollInformation.aspx?TollPlazaID=76

The contractor has minted a lot of money thought the cost of construction should have lessened the toll charges they are levying on users. The amount collected over more than 10 years should have taken care of the construction costs.

Further, roads aren't maintained well most of the places. There a PITS and some place there is uneven. There are no CAT eye reflectors for marking different lanes. The CAT eye reflectors should be available on the median as well.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    National Highways Authority of India [NHAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    8416
    Pending
    0
    Resolved
    212
    National Highways Authority of India [NHAI] Phone
    +91 11 2507 4100
    +91 11 2507 4200
    National Highways Authority of India [NHAI] Address
    G 5&6, Sector-10, Dwarka, New Delhi, Delhi, India - 110 075
    View all National Highways Authority of India [NHAI] contact information