NHAI — Toll person asked for double money even after deduction from fastag

Address:

Chandimandir toll plaza

I was traveling back from chandi mandi toll plaza. The toll person told me that my fast tag balance is not sufficient and asked for double money. I told him that money is sufficient but he told me to pay double money (cash). After i crossed the toll plaza i got a message of money deduction from my fast tag. Kindly look into this matter very seriously, these toll people need to strictly punished
Details of toll and time
13/08/22
Chandi mandir toll plaza
Pin code: 134107
Time 3:10 AM