NHPC Mr. Manoj Kumar Mob. No. [protected] — Very poor services in the Moolchand Khairati Ram Hospital, Lajpat Nagar, New Delhi-24

I would like to lodge a complaint regarding poor services provided in a reputed hospital like Moolchand Khairati Ram Hospital at Lajpat Nagar, New Delhi-24. I took my pregnant wife for delivery to Moolchand Hospital today morning. The hospital authorities did not extend courtesy in providing immediate help like allotment of a room. They kept us waiting at the reception for more than 4 hours. Then they told us that they do not have any vacant room. Finally, they allotted a room (Room No. 130) after keeping us waiting in the afternoon. But to our dismay, the bed provided to us was in a very bad/ shabby condition, that have two or three blood spots on the bed sheet. In view of the foregoing, immediate action may be taken against the Moolchand Hospital under intimation to the undersigned so that patients like us do not have to face an ordeal as mentioned above.