Nike — Frustrated and cheated customer

Address:

560066

I bought a pair of NIKE Basketball shoes on 27-Nov-2015. After using the product for 1 week it started creating problems like worn out sole and the pasting is coming out from all sides. While purchasing the shoes the showroom owner said that it has a warranty of 6 months and if any defect happens I will get a total exchange. I have been calling the customer care for more than 1 month and not getting any response. They just pick the call and without saying anything they disconnect. I need your help in this matter that's why I am writing this mail. I have paid a sum of Rs.4495 for buying this shoe. You may cross check with the bill number i.e- NK232/02178.