Nike India — defective product..no return

Address:	Gurgaon, Haryana, 122015
Website:	Store

I bought a pair of nike shoes from the factory outlet in Gurgaon sec 14 on july 1st.there is some problem with one of the shoe.when we went to the outlet on 14th of july and asked for the same pair of shoes, we were told that the product was not availabe.we asked for a credit note so that we can come later when the product was available or we can buy the product from some other outlet.we were told nike has no credit note or return policy.you have to buy something from the store.you can not even buy or exchange from any other store except the one they recommend.I was shocked...though after so many arguments they agree to arrange the same pair of shoe and told we have to accept it.what if again there is something wrong with the product.now I want my money back as I dont find the outlet authentic.