Niki — not giving my refund

Recently, i made a txn of 252 ₹ & 203 ₹ respectively on 25th april, 2018 on niki app. Later my txns were gone in pending, and it is still showing pending.

When i asked for refund, they simply ignored all mails regarding this as nothing happened at all.

So i'm bringing you my intention towards fake services of niki application.

Below is my order id
Niki id: [protected]
Niki id: [protected]
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I did recharge with 99 nd my money deducted from my bank account but my refund I didn't get yet . They're saying they refunded but its not credited in my bank account..

I electricity bill pay on 14/12/[protected] but Not sucessful display on Retrying Due date over plz help me quickly K No is[protected] Order ID is [protected] Niki Mobile No [protected]

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