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COMPLAINTS

Niki Complaints & Reviews

V
Virendrasingh1976
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Defective pair of shoe

I had purchased niki air zoom vomero on 27-jan-2020.
Invoice no: nk205/06886
Item detail : ah[protected]
Sales store: malviya nagar jaipur

After purchasing, within three months the fabric started to torn apart.
I contacted niki store but they rejected my complaint and further i emailed on niki official but there was no response.
I want my shoe to be replaced.
Thank you....
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hsyfood
from SHAKARPUR, Delhi
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amazon gift card of rs 5001 not received

Address:bengaluru, Bangalore, Karnataka
Website:www.niki.ai

I bought a amazon gift card of rs 5001 on the 14th march 2020 from niki but i can not received the gift card yet.
I file complaint on niki against Order ID : f7d[protected], complaint no 405717.
Niki are closing my complaint without providing any resolution, so I suggest to all of you please do not buy anything on niki.

Niki customer care is not helpfull....
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H
harishyadavbaba
from Kolkata, West Bengal
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amazon gift card of rs 5001 not received against order id : f7d1584179498602

Address:bangluru, Bangalore, Karnataka
Website:www.niki.ai

I bought a amazon gift card of rs 5001 on the 14th march 2020 from niki but i can not received the gift card yet.
I file complaint on niki against order id : f7d[protected], complaint no 405717.
Niki are closing my complaint without providing any resolution, so i suggest to all of you please do not buy anything on niki.

Niki customer care is not helpfull....
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S
Ssstyling
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amount not refunded

Address:Mumbai City, Maharashtra
Website:Niki.ai

I made a bill payment on 1st february 2020 of adani electricity of amount 790 which after applying the promo code was rs 742. Txn id (C2002010038394587725322) order id ([protected]). But in my orders section why i am not able to see the invoice of that payment and why there is no confirmation for that payment given. And even after raising issue for the same 1 day ago no accurate solution was provided and not even any consent for this...
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Address:Room no d4, plot no 27, Pratapgrah nirman sanstha, Nilkanth Nagar Opp Ganesh Nagar, charkop Kandivali west 400067, Mumbai City, Maharashtra, 400067

I did mobile recharge on niki via payzapp but amount debited from payzapp but niki disnt did transaction n says amount will be received i have that detail in payzapp wallet when will i get refund i cgecked on quora it says auto credit on 12 day is it true n if true why so much time as on your mistake why should we wait n ur customer care number is not valid how to contact them...
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hsyfood
from SHAKARPUR, Delhi
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refund not processed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Niki is not refunding money or not responding the emails also
Details are given below.
Transaction successful amount paid: ₹ 379.05
Transaction details
Niki id: 9ac[protected]
Date of transaction: 21 nov, 2019
Seller details
Seller email: [protected]@niki. Ai
Seller note:airtel
Payment information
Googlepay 379.05
Niki is not reponding of emails and not refunding...
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B
Bipin Gajera
from Surat, Gujarat
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bill payment fully, but credited to beneficiary partially

I made my electricity bill payment of rs. 72657/-, but amount credited only 7265/- (10% of debited amount). Where is my 90% amount??
I mailed to niki, but they are not taking proper action on it...
I also contacted to my electricity board, but they says, "in our data your amount credited is 7265/-" so better you contact there... What should i go?? What should i do?? Plz help or suggest me......
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N
Nilch
from Kenduadih, Jharkhand
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deducted amount not refunded

Address:J P Nagar Karbala Road, Near shital electronics , Giridih (815301), Jharkhand, Giridih, Jharkhand, 815301
Website:Niki.ai

Sir,
I paid my electricity bill using niki app but the payment was failed. And the deducted amount is still not credited in my account even i have mail them several times. Didn't get any answer in reply related to my amount. I request to take a strict action against them and make them refund the amount.
Order id - 2a[protected]
Order date - 26/11/2019
Amount - rs 1614 (Electricity bill)...
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M
mahkh37
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electricity bill payment not credited to msedcl

Address:Mumbai City, Maharashtra, 400002

Hi team,

My electricity bill payment (Rs. 460) for november-2019 is not credited to electricity department though payment is successful from my side. Current bill (December-2019) is not showing that amount.

I have paid through niki using paypal transaction method. Amount had already deducted from my account. Please find the attached screenshots for order & transaction details.

Request you to...
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S
s m saliya
from Ahmedabad, Gujarat
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amazon gift voucher not received

Address:Katargam, 395004
Website:Niki

I bought a gift card on the 11the December from niki but i have not received the gift card yet, please send me the gift card today, i have to do shopping.
Please send my gift card
Otherwise refund my money in my bank account
I bought a gift card on the 11the December from niki but i have not received the gift card yet, please send me the gift card today...
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N
Narayan Kumar R
from Kalavai, Tamil Nadu
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bill payment regarding

Address:603109
Website:niki.ai

I paid my TNEB bill via Niki App, payment made through my Paytm Payment Bank. My Biller ( Niki ) intimated that payment got failed whereas my Banking partner Paytm deducted my money from my account. I will enclose all the screen shots of my payment history.
UPI reference no.[protected] Dated 30.11.2019 Time 19:54..
On asking Paytm they divert me to ask the biller, while asking Niki they again diverting me.. They assured in...
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hsyfood
from SHAKARPUR, Delhi
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not refunding the money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Niki is not refunding money or not responding the emails also
Details are given below.
Transaction successful amount paid: ₹ 1, 119.87
Transaction details
Amazon pay id: p[protected]
Niki id: 9aa[protected]
Date of transaction: 5 dec, 2019
Seller details
Seller email: [protected]@niki. Ai
Seller note:broadband
Payment information
Paid by amazon pay balance:...
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R
Rajneesh9815478027
from mansa, Gujarat
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bill pending no response no resolution I m in loss

Address:Mansa, Punjab, 151505
Website:Niki.ai

Bill not update totally worst services niki
Order date 22 nov. 05 31 pm
Order id. E9b[protected]
Account no [protected]
Now shows plenty niki agent ask me wait for 48 hours your bill be updated but till no response resolution 339 late fees bill not update totally worst services niki
Order date 22 nov. 05 31 pm
Order id. E9b[protected]
Account no [protected]
Now shows plenty niki agent...
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R
Rv_jangir
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon gift card not received

I bought a gift card on the 25th october from niki but i have not received the gift card yet, please send me the gift card today, i have to do shopping.
Please send my gift card
Otherwise refund my money in my bank account
I bought a gift card on the 25th october from niki but i have not received the gift card yet, please send me the gift card today...
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J
Jay191
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not reflected

Address:Beed, Maharashtra, 431122
Website:niki.ai

Today i done an airtel prepaid recharge of 558 on 1:31 pm by niki app, in niki app they shows that recharge was successful and total amount of recharge also debited from account but i have not yet received my recharge. I pay for recharge on airtel number [protected]. I provide all screenshot below.
Please i requested you to help me and solve my issue....
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R
Rv_jangir
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift card not received

I have bought gift card on 26 aug worth 500 they told me to deliver the gift card in 2 days but but they haven't deliver even on 28 aug. I have mailed them several times but they are not solving my problem.
Alway they told me to wait.
They are not working on my complaint and now as the gift card is useless for me i want my refund of 500. Otherwise they provide gift card instantly......
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D
Dheerendra Agrahari
from Mumbai, Maharashtra
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gift card issue

Address:50,Gulab Singh, Govind Garden, Bhopal, Madhya Pradesh, 462023

I have bought gift card on 26 aug worth 938 they told me to deliver the gift card in 2 days but but they haven't deliver even on 28 aug. I have mailed them several times but they are not solving my problem.
Alway they told me to wait.
They are not working on my complaint and now as the gift card is useless for me i want my refund of 938. Otherwise they provide gift card instantly....
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V
Vasu28
from Mumbai, Maharashtra
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gift card

I have bought gift card on 13 aug worth 10k they told me to deliver the gift card in 2 days but but they haven't deliver even on 19 aug. I have mailed them several times but they are not solving my problem.
Alway they told me to wait.
They are not working on my complaint and now as the gift card is useless for me i want my refund of 10k asap. I dont want to buy any gift card now....
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B
Bud Man
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new shoes with flag

Address:77364
Website:Consumers complaint

Niki is sick paying or listening to kaepernick concerning anything. He is a sick messed up unpatriotic ungrateful individual bulling niki and anyone else who will listen to his dumb stupid opinion. He should be shipped to the country of his choice where life is better than the us who has paid him an insane amount of money for his talent. Niki needs to grow some balls and take a stand for what is right rather than politically correct in his...
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A
Amber Nirala
from Mumbai, Maharashtra
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recharge not reflecting / balance not received

Address:Bibiganj, Bhatta Roa, Patna, Dinapur-Cum-Khagaul, Patna,, Patna, Bihar, 801503
Website:niki.ai

On 29th april, i recharged my jio number using the niki app and made a transaction of 1020.40 using paypal payment mode. The recharge order on the app is showing successful but balance is not reflecting on my jio number ([protected]).

It was a top-up plan of rs. 1000. Its been 3 days since i made the transaction but till now not received the recharge.

I am attaching the order e-mail which i received. Kindly process...
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L
Lokesh Bhadoria
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recharge not successful

Address:222/96 bank colony, Gwalior, Madhya Pradesh, 474011

Sir, I am new user of Nikki. I have recharged my jio no. But amount 1020.40 deducted my account but order not successfull and no recharged received and the order is not seen in my orders section. Ab aap btaye ki main kya kru kuch samjh nhi aa rha kya hoga ab sir please kuch krwa do yrr bank se bhi amount gir chuke hsi ab aap kese bhi desh kumi muskam kk...
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S
Saeed shaik1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not reflecting

Address:Shiv Nager lingeshwar road kannad, 431103
Website:Niki

Sir i am an new user of niki and yesterday (10/03/2019), i tried recharging my airtel nmbr [protected] for 399 from niki via airtel payment bank and the amount of rs 372 has been deducted from my bank a/c. It shows in niki orders that recharge successful but the recharge has been failed. When i tried calling airtel customer care, they told me that recharge not done. Provided me the refund or recharge

Order date: 10/03/2019...
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T
Tazambal Hussain shah
from Kud, Jammu and Kashmir
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recharge not done but amount has been deducted

Address:Rajouri, Jammu and Kashmir, 185131

As i am an older user of niki and yesterday (22/01/2019, 8:36am), i tried recharging my airtel nmbr for 399 from niki via paypal and the amount of rs 407.17 has been deducted from my bank a/c.
It shows in niki orders that recharge successful but the recharge has been failed. When i tried calling airtel customer care, they told me that recharge not done. Even when i contacted niki help line, they just ignored the matter and didn't sorted...
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A
AFsane DReam
from Delhi, Delhi
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don't allow me to use their credits

As I'm a old user of Niki, and I've been using it for last few years. Now I've came to know that i can't use their credits. If i can't then why im getting niki credits for using it.

Either they have to stop giving me a credit or they have to allow me to use my credit. Ive around 137 credit right now, which i can't use it at all. According to their policy, user can use 25% of it. And I'm unable to use even 1% of it.
br...
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T
TSm2
from Bengaluru, Karnataka
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track pant

Address:560102
Website:www.nike.com

I purchased track pant on 9th jun and this product stitches got open after 3 months, as per guaranty bill for 6 months i went for replacement but i'm getting waited for 2 months and still no update. I wonder if i'll get replacement and i can't use this damaged pant which is spoiling my image, after payment 2217 for ah[protected]L), i;m unable to use this now and not getting replacement as per guaranty....
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R
Radhahj1991
from Bengaluru, Karnataka
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prepaid recharge

Website:Niki.in

I tried to recharge my airtel number with 558rs with payment mode amazon pay. Amount got deducted from my amazon pay wallet and in niki order status its showing as success. But i didnt get any recharge amount or recharge benifit. When i called airtel customer care they said recharge failed. But niki is not refunding my amount its been more than 2 days i am sending mail to support team but they didnt even reply for one mail. Please refund...
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D
Deepak227
from Gurgaon, Haryana
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not giving my refund

Recently, i made a txn of 252 ₹ & 203 ₹ respectively on 25th april, 2018 on niki app. Later my txns were gone in pending, and it is still showing pending.

When i asked for refund, they simply ignored all mails regarding this as nothing happened at all.

So i'm bringing you my intention towards fake services of niki application.

Below is my order id
Niki id: [protected]
Niki...
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P
Piyush Suri
from Nabha, Punjab
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recharge complaints

Address:New Delhi, Delhi, 110033
Website:niki.ai

Sir i have done recharge for my phone no jio and havent receved yet and payment ia not reflecting in my bank a/c a d amazon too i have screenshots for the payment and it shows that the payment failed and i havent recieved my recharge or jio. Sir i request you to take further action or i have to take further action against niki team and i will hang them to the court. Thankyou...
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D
Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received yet

Website:www.niki.ai

You can see in screenshot below, that one bill of 150rs is not done out of 2 bill of 150. Im sending order id. You can check & send refund.

Order id [protected]
Amount 150rs
Date 20th dec

Order id [protected]
Amount 150rs
Date 20th dec

I need my refund, as bill is not updated even after 12 days. Don't tell me to update, you check ur own..

Kindly...
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D
Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need a refund of 124rs now instead of updation in bill

Website:www.niki.ai

If payment don't get updated automatically, then why would customer trust you?

Recently, i had done a bill payment of customer idea [protected] on 6th dec, 2017. The amount of 124rs has deducted @ that time, but bill was not processed. Then i mailed niki team to sort my issue, they took 7 days to provide me reference no. Now problem is, that bill payment was of walking customer, idea customer care won't talk over phone until...
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