| Website: | www.outdoors91.com |
They guarantee door step assembly and satisfaction all over India by their trained technician within 3 days.
I ordered online and got the product ( snow leopard gear bike.) My area is in a village with many towns nearby.
One bugger called Rahul from ninety-one cycles called me and informed that the door step assembly is not available and I have to take the bike to a local technician and assemble it.
How can they back out from their responsibility and put it on my head. Don't even think of assembling the bike by looking at their ### assembly video.
I asked them to cancel the order and take back the product which they refused.
It took me many days to find a local technician and finally assemble the bike.
After assembly I found that the front gear package is not shifting gears for which I have to find another technician who has experience in gear setting.
I came to know that there are ninety-one cycles dealers in near by towns who refused to service bikes bought through online portals.
This bike comes with 6 months warranty which is a joke. you have to take to a local technician to service during the warranty period.
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