Ninety One Cycles
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Ninety One Cycles Complaints & Reviews

T
Tomg
Oct 10, 2022
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Poor customer service

Website:www.outdoors91.com

They guarantee door step assembly and satisfaction all over India by their trained technician within 3 days.
I ordered online and got the product ( snow leopard gear bike.) My area is in a village with many towns nearby.
One bugger called Rahul from ninety-one cycles called me and informed that the door step assembly is not available and I have to take the bike to a local technician and assemble it.
How can they back out...
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Nitun Kumar Bhoi
from Mumbai, Maharashtra
Jul 20, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One part has been damaged

Address:Ahmadabad
Website:www.outdoors91.com

I have received my MTB bike DARK KNIGHT 27.5T (BLACK RED) with respect to Order ID: AV-EC[protected].When I was going to assemble the bike, the left pedal thread was not working and I found that it was damaged one. But customer service denied and not taking action. Issue No CYC/0722/20/1689 has been logged and also I am going to attaching here the damaged photo for the response.

I am really fed-up with the customer service...
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R
Ram222222
Jun 3, 2021
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Delivered but not to me

Address:AIrforce Station, Suratgarh , Ganganagar Dist, Rajasthan, 335804
Website:Outdoors91.com

Iam Ramachandran.
I have ordered a cycle through ninety one website and it's I'd is AV-EC[protected].This ordered is paid with Rs 30999.It has been dispatched with four seperate products. Two parts of them has been dispatched through TRACKON COURIER (tracking no. is [protected]) and Two parts ( Cycle and a other part) from SAFE EXPRESS (Tracking no. is[protected]
Both of them are delivered but not to me
I didn't receive...
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