Dear sir,
Name : Anzar Kabeer khan
Contact No : [protected]
House Address : 3/60Q-12A, M.R MANZIL, I.S.E.D NAGAR,
SADHAVADHANI PAVALAR STREET, PARAKKAI ROAD,
NAGERCOIL-629002
Dealer Name : Bharath Hardware's, Nagercoil-629001
I Purchased Nippon Primer, Paints for Interior and Exterior painting works for My home on 14-Sep-2020 with the cost of around 1 Lakhs rupees. We completed the painting of my house at the Mid of November .
It is to be Noted that, During the painting a representative from Nippon was monitoring periodically about the Workmanship by visiting my home.
But Unexpectedly Painted materials getting peeling off from the walls now, And its been only 6 months completed after painting . Also the defects expanding day by day.
I never expected this poor quality from a Brand Nippon company, I request Nippon to take immediate action on this . Also instead of going for temporary repair, I need a permanent viable solution .
Regards
Anzar Kabeer Khan
Ph.No : [protected]
Oct 6, 2021
Complaint marked as Resolved Affected areas has been rectified by Nippon team, however Nippon is solely responsible for the remaining areas as per the committed warranty period of 10 years.
Mr. Guru and his team did a good job & they are very professional.
Thanks to Nippon team for resolving the issue.
Regards
Peer Mohamed
Nippon Paint India customer support has been notified about the posted complaint.
Aug 08, 2021
Updated by peer1989 Representatives came from Nippon and took some pictures and reported to their management with my Invoice, But Still no action taken. Its been more than 10 days, requesting Nippon to take action immediately, since the defects are expanding day by day.
Even though we used higher priced product ( Weatherbond), the material acts like third class with poor quality. and further this slow response of customer service makes us more unhappy.
We are working on your complaint and our representative will be in touch with you with the details.
Expect immediate solution is must and safe for your company and do not spoil Nippon image in the Indian market due to your negligency.
thanks