NMMT — Bus Service

Dear Sir / Ma'am,
We really appreciate efforts taken on improving public transport. Thanks for developing an App "NMMT BusTracker". App helps in tracking the bus movement and accordingly person can plan his or her travel. It is really saving lot of waiting time usually spent on bus stop. Time saved can be used for other work. Person can plan his work efficiently and make better use of time.
I regularly travel from Airoli to Powai. I prefer AC bus of NMMT - 125 and 144.
1. But since months I have noticed that every bus of 125 and 144 is not getting tracked on the App. Earlier there were few buses those are not getting tracked, now numbers are increased.
2. All buses with number 144 are not getting tracked. Only few buses with number 125 are getting tracked.
3. Many times, 125 number bus gets cancelled.
4. I would like to highlight one more point is that, these buses are having good pickup and speed, but the drivers those are driving these buses are not driving them smoothly. They apply sudden breaks it makes standing passengers to stand difficult (Bus 144). They do not slow down on speed breaker significantly, results into high jerk to the passengers sitting and standing at backside of the bus (Bus 144).
5. Temperature set on these buses are around 22 degree celsius displayed on dashboard located at driver seat, that results dropping the temperature very low at the backside of the bus. Passengers wears warm closes. All female passengers generally protect herself from cold using scarf. As passengers get into and get down from the bus, from the front door, temperature at front side of the bus becomes normal. Thus driver does not feel the extreme cooling that passengers feeling at the backside. Kindly request to please suggest drivers to set temperature in the range of 24-25.
Hoping positive and immediate response.
Thank you for the continuous efforts provided.