Invoice No: NBKA[protected]/Mumbai
I bought a Moneyback plan from Nobroker and was assured of best services like full support from RM, scheduled visits, and complete guidance. Post buying the plan, I was not provided any support by the RM, there were no tenants suggested by him and most of the time he was completely unavailable to attend any calls. Even after reaching their support team, they would always say we will get back to you and no one cared to call back.
I feel completely cheated and stuck and have lost my hard earned money.
Even after having the RM changed, there has been no change in the way they work. I have been following up with their manager for refund but she is also just whiling away time.
I have written a detailed email to them and continue to follow up with them but in vain.
Weekend holidays and Eid holiday, there has been no visit arranged even though leads lying in the app as your RM was on leave! These same days there were tenants arranged by other brokers in different flats of the same building and tenants arranged for those flats by other brokers even though they are on top floors with no lift. But not a single visit also arranged for my flat even though it's on ground floor and very convenient to stay!!!
From the start I was telling your agent that I will negotiate upto 23k... Today morning I have informed her that I can negotiate upto 21k also. Do you want me to give the flat for free of rent now???????? As your agents are not interested in 21k...23k rent also???? Whereas same building 4th floor rent is 21...22k. but ground floor it's still high???? How come??
I have listed in my previous mails including old photos of property uploaded by you all in Social Media, in spite of me telling you this I still saw the old pics in Instagram yesterday. How will tenants get attracted if you show old photos of property to them? That too after me paying so much fee to you!!! You have already lost 15 precious days as there was a public holiday also in this which we could have used to increase visits but in vain!
I am utterly disappointed with your services and want my refund back asap. I do not want to go ahead with your services. KINDLY REFUND MY MONEY ASAP AND OBLIGE!! Was this information helpful? | 
