No Broker Complaints & Reviews

I have taken premium subscription for selling my flat on 12th April 2026 on No Broker. But property is inactive. Relationship manager nor the field executive contacted me.

I tried to reach the customer care for activation, they told it would be active in 1 day then in 2 hours, then call would get disconnected immediately after calling. Now if I try to call, I am getting message my mobile number is not registered mobile number....

I am writing to raise a serious complaint regarding the service I received after purchasing the Tenant Super Relax Plan.

on 20/03/26 No broker representative, Mr. Shubham, made a clear commitment that a local relationship manager would be assigned within two hours to assist with property visits. I specifically informed him multiple times that I would be in Mumbai for only two days and needed urgent support.

He...

I have a house at Plot # 48, 3/22A North Terminus Road, New Washermanpet Chennai 600 081. An advertisement has been posted which has my house photo. The current tenants are worried and some shows up this advertisement. I had raised the compliant with No Broker and they indicated that is has been flushed and cannot be seen. I am not sure why people are bringing this ad....

I have paid 3786 rs for the rent agreement service on 15 th May 2025. Its been one month completed but still no progress from No broker. No body is responding to call and not even replying back on call and emails. Now I am getting a feeling of fraud from No broker as nobody is reponding...

There was a person named Sameer registered on the nobroker website with the phone number [protected] with email id [protected]@gmail.com. He came to visit my property on March 13th, 2025 and imitated the person Ghanshyam Bairwa. He said that he is employed with the Ministry of Home Affairs, Intelligence Bureau. His current posting is in Amritsar from the past 6 years and will soon be posted in Delhi from April 1st onwards. He also tried to create...

We had scheduled a booking with a packer and mover service with no broker through app to shift our household items. The booking was scheduled for 9 AM on October 2nd, but no partner was assigned, and we weren’t informed about it. After multiple calls and complaints, a customer service executive finally contacted us and informed us that the service would not happen that day. It was then rescheduled for 9 AM on October 3rd.

We had opted for a premium plan that included bubble wrap for all our electronics, but none of the items were wrapped properly. One of the TVs had to be transferred in our car because they said they ran out of wrapping material. During the disassembly of the wardrobe, they broke the mirror and then claimed that it was already broken, even saying that it was just a bathroom mirror. When we complained, they asked us the price of the mirror. We informed them it was ₹5000, and they said some compensation would be provided. Later, they falsely claimed that we had stated the mirror’s price was ₹500, not ₹5000.
Also tv has scratches.

Suddenly, they asked for the end OTP service and the remaining payment and then paused the service while our belongings were being transported from the pickup to the drop location, which was only 2-2.5 km away. Despite this short distance, they took 2 hours to arrive.

Upon arrival, they argued with us and demanded the remaining payment. They didn’t install the TV and told us that it wasn’t included in the service. Additionally, the carpenter who was supposed to come to both the pickup and drop locations for the wardrobe only arrived at the drop location, not at the pickup location.

Dear Mr Agarwal Ji,

This is to bring your kind notice that I joined in the No Broker App and paid an amount of Rs.7078.82/- on 10th February 2024 on a refundable basis.
As per the advice of your people, opted Tenant Super Relax Plat and paid balance of Rs.1770/-on 15th February 2024. After that your people tried
to show one property that is Hallmark Vicinia at Hyderabad but failed. From there onwards, neither called me nor responded for the required properties.
Is it fair as a company not to show even one property as required? Then I asked for a refund of my entire amount on 19th March Stating
"because not extended any service since the beginning". Again on 21st March, I sent one message stated that "given ten days notice to refund
the amount otherwise i will send the legal notice". Then Shruthi C responded as "will arrange cb from the concerned department".
Then on 27th March, I sent a message saying that "expect cb asap". Since then no reply. For your kind reference, all you can see in the chat also.
I request your intervention in this regard and arrange to refund the entire amount asap. given mails on April 2nd April 16th 2024.

Not refunding my money back they promised that you will get money before 7 working days still not refunding money its been more then 10 days

After subscribing their plan for 2000 plus rupees, I was not able to access the owner’s details. When given complaint, they said due to technical issue from their end and the issue get resolved in 12 hours. They failed to give the solution even after more than 15 days.

CRN:- HSPM-8923512

Hi Team,

I have shifted to Pune from Gurgaon and i had chosen No Broker for house relocation.

I have already made the payment in advance.

I am calling to customer care daily and they dont have any update on this, Everytime they are saying it will take one week more.

There are 3 items which are missing.

1. Dining Table(Marble)
2, Temple(Marble)
3. Activa side mirror

items are costly approx 1.2 L.

Some items were broken when they were delivered.
Dining chairs, Temple lower part, Sandwich maker, Sewing Machine

No Broken dont care about Customers and they are bad in service.

I used No Broker's Seller Super Money Back Plan to sell my flat, paying ~₹25, 000 on August 8, 2023. A relationship manager, Mr. Jawad Shaik, was assigned on August 9, along with Field Relationship Manager Mr. Vikram, who visited my property for photos. On August 21, I informed Mr. Jawad of my decision not to sell and asked about a refund process. He said he'd discuss it with seniors.

On August 24, Mr. Ajay Kumar Barik, Mr. Jawad's boss, contacted me and mentioned a deduction of ₹125/day for 12 days (totaling ₹1, 500), to which I agreed. He promised to revert after an internal discussion but never did. When I called on August 24, someone else answered, stating he was on another call.

Later, Mr. Sachin, also claiming to be Mr. Jawad's boss, contacted me on 26th Aug., and I explained the situation to him as well. He assured a callback after an internal discussion and mentioned a 10-11 day refund process. However, I never received any follow-up calls. Despite emailing and sending reminders, there was no response. Customer care calls on August 28 and September 4 yielded no results either. No Broker services are worst and should not be taken. It's indeed frustrating when it seems like there's a lack of accountability in customer service. Please help me in getting my money back. Thanks,

Nobroker — Unprofessional service by unfit team of people.

I opted for super relax plan paying Rs.6500/- on May 17, 2023 to find a tenant
for my house and nobroker assigned Ms. Sushmitha as my Relationship Manager and
Mr.Praveen Yadav as FRM.

Before making the payment for the plan Mr.Ganesh contacted me and promised several
benifits of taking this plan and finding a tenant within 15 days of assigning RM
and FRM though the plan is of 45 days and he vanished after taking the payment.
The nobroker team is just showing leads in the app and we will not know the
genuineness of the leads as they may be asking their friends or someone to call
so that they can show leads but they do nothing to find a tenant once the payment
is made.

Customer relationship manager talks all the process, agreement, house visit,
photograph of property and many more benifits and when connected no compliance.

While I did not get any response from RM & FRM, not even a single house visit for
15 days, I called nobroker to cancel my plan and refund the amount of 15 days
i.e Rs. 3250/-.

With high disappointment, I am writing to complain about the standard of nobroker
and the attitude of Rm's and Frm's and incompetent personnel, who failed to fulfil
their professional responsibilities. The NoBroker Customer service is at its worst,
and despite 24/7 call-back assurance, no one contacted to update me on the refund
status.

My attempt to reach the senior management to raise the issue did not work out as
they simply connect to their co workers and do not address the issue.

Please intervene and refund my amount.

I am a flat owner & have to rent my property
I had put up on No Broker - They havent actIvated my property since past few years forget days or months
I even told them that i am ready to take your paid plan but still they not activated
My both IDs they have not activated so far numerous calls to Customer care / endless mails previously .Customer care says standard message - Technical Issue which is never to be resolved in this lifetime.
Their technical team & the software they are using needless to say is
for everyone to see

The promises made by the No Broker team are false.They say that the the painting team are No Broker employees but factually they are only outsourcing the job to local vendors.
Once the money is paid, they follow a hands off approach to the customer.The customer has to take responsibility of his own job.They will never visit the site.Only just before the completion they start demanding money.
They are not ready to provide final...

I am registering complaint regarding my package more delay and issues.
My name is Venkatesh S
My booking Id:HSPM-7282645

Hi team, I am facing issues with no broker packers and movers .I have booked package moving from bangalore to tirunelveli on booking date 1st may, nayak packers and movers packed my packages at home on 1st may 2:38pm pick up done. I am in TIrunelveli waiting for the package, I followed multiple times with movement manager Tejaswini vibhuti, Chaitanya and Nayak packers multiples times, still my package is not dispatched from bangalore,
Chaitanya and Tejaswini given false information to me and dispatch is not started still now from bangalore, pickup started from my home on 1st .ay 2:38pm today Is the fourth day still my package dispatch is not started from bangalore, I called many times and movement managers Tejaswini and Chaitanya told false information like dispatch started from bangalore, but really scenario now is still dispatch not done from nayak packers and movers. Me and my family with my baby is suffering due to false informaction from no broker and we are staying outside in hotel due to waiting for the package.

I kindly request whoever possible to rectify this problem, please take necessary action against this movement managers Tejaswini, Chaitanya and
Nayak packers and movers and fix this issues as soon as possible.

I have attached call recording for your reference.
Regards,
Venkatesh.S

Placed service request for AC uninstallation and installation, 2 lazy fellows came who were even not ready to remove the outdoor, we helped in removing and once there came to Installation again outdoor has to be placed in outer Window, were already the outdoor was placed by Old tenant and every provision was there, but they clearly refused doing the work and returned without Installing, whereas the charges for Unistallation was 549/- + Installation 1309/= + GST 342 + Safety fee 10/-...N number of calls i got from No broker service for getting the deal before payment, now after this issue not even a single executive bothered to call me concerned this, even after my continuos followups on Support chat with executives they are simply commiting our person will call. but no further action, We believed No broker as a trusted and ease app, but it totally disappointed us...I am even not getting any refund.

No Broker : Interiors = Unprofessional Execution, unethical business practice and causing Mental and Physical harassment to Customer and Cheating of legitimatate delayed penalty.;; Langston Kharadi, Pune flat
1. The timelines as promised by the marketing team Mr Mohit Madurwar ( Mob [protected] ) and Mr Mihir ( mob [protected]) was to complete the work in 45 days from date of payment . My requirement was to complete by 30 Oct 2022, so...

1. On 01 Jan 2023, I took freedom plan on my cell number [protected].
2. Within 10 min I called up NoBroker helpdesk and asked to change my mobile number to [protected].
3. Mr Jafar from helpdesk advised me to take another membership on my new number and then he would initiate refund for my old number.
4. I followed his advise and paid Rs 1769/-twice.
5. Despite continuously following up, am still awaiting the refund of Rs 1769 for my old account [protected] (Ticket no -#[protected].

As No Broker company has suggested, I have taken the service for the warehouse ( storage company name : we care packers and movers ) from April 2021 to till date.
Recently I have shifted to Bangalore and got the Item from the storage.
I was very much disappointed after receiving the Items. I have got many damaged items.
The most disappointing thing for me is the damaged TV, which I bought rein Aug 2020 at the price of Rs.50000.

I have all the detail conversation for taking warehouse service with No Broker. Customer Reference Number: HSPM-1675554.

I have tried to connect both the company No Broker and We care packers and Movers but all in vein. No one responding for this matter. Day by day I am getting mental pressure.

Rejecting to refund even after not finding a Tenat for more then 60 days

I have booked a service on no broker for sofa and cushion cleaning services on sat 15th Oct 2022. They called on the same day and said due to inconvenience our executive cam come on Monday and also he said I will give you cash back of Rs.100/-, i said ok you can rescheduled on Monday 11.30, still no one has turn up and they rescheduled on Tuesday, 18th Oct at 1.30pm still no one has come for cleaning and neither they have called and inform about whether any one is coming or not. I called the customer care almost for 5 times only once they have answer and that too he said i will check and kept on hold and did not answered again.

This is high time i want my money back, I don't want any service from them.

I posted the Property ads in No Broker. But even after 1 month the ads are still inactive. I contacted the No Broker Customer care via phone and email about the issue. But there is no proper response from them and they just said its a technical fault. Its more than 1 month now, the properties are still inactive.

Contacted owner via No Broker. Asked me for Aadhar, photo and 2k deposit for visiting card. Then kept asking me for money and said that I'm paying the wrong amount. Told me to pay a higher amount in order to get refund for all the money paid. Lost 52k already and they are not refunding at all. Lodged complaint at bank and cybercrime.gov.in.

Her i searched for rent houses in Hyderabad then I saw a post in no broker and call the flat owner named mohan after that they are sending me fake meesages in WhatsApp for visiting the flat I need to pay 2000 rupees and sent a there fake id card and QR code then I understand that it's fake one and reporting this issue for others won't fall in this frauds her number is (+[protected]
Mohan

Opted for No Broker Company -NRI Service for Rental Property Management.

Terrible quality of work done on Property. Authorized work to be done on property. Amount charged was 15K. But terrible quality of work. Used items where put although charging for new.

Raised issues with Grievance Team in No Broker. Grievance Team ignored and looked they knew I was being cheated.

Followed couple of times with NB Grievance Team they kept ignoring my concerns and complaints. I shared with Photographs and ebalorating the issue, but no one in Grievance Team bothered to understand and beither spoke with me,

There was no willingness to resolve OR address my issues.

Such a reduclus experience. for money payment they will ask us to immediately pay and for just a invoice i am waiting for 6 days...
not sure how long still i need to wait.

Not recommended to anyone.

I took Owner Super money back plan from "Nobroker.in" worth 12000 Rs including taxes. The agency promised me that they will find a tenant for sure and if they didn't find the tenant in 60 days, they will refund the whole amount. They will provide Relationship manager and Field service manager also and my apartment ad will be listed as premium in top page. This agency is a fraud company cheating customers, taking their money and making false...

I have done Furniture and Painting work from No Broker. But my door framework has many issues and I have complained about the same to the Area Manager, Mr. Ashwin, from Mumbai, and Anil Sharma carpenter. But both the person does not bother to visit my home and see the work. I am totally fed up with the services of No Broker. My Screwdriver also got stolen from the home. I have called several times to Ashwin and raised complaints but this...

I am Govind Sawant. I have done Furniture and Painting work from No Broker. But my door framework has many issues and I have complained about the same to Area Manager, Mr. Ashwin, from Mumbai and Anil Sharma carpenter. But both the person does not bother to visit my home and see the work. I am totally fed up with the services of No Broker. My Screwdriver also got stolen from the home. I have called several times to Ashwin and raised complaints but this guy does not bother to react or visit and see the work. I have lost a big amount for this work. I have called customer care also for the solution but they are also not calling back and giving any solutions. Here I have raised a complaint and hoping for a solution. Attached here is the half work done photos for reference.

I have enabled freedom plan (Rs. 999 + GST) in no broker, but all contacts have wrong information. Raised complaint against them (complaint no[protected] ask refund).

As per plan no refund, but it is excepting scenario. All the info is wrong means what is the purpose of enable the plan. They simply say no refund that it.