| Address: | Pune |
| Website: | noBroker.in |
I am experiencing the worst and pathetic service from nobroker movers and packers.
It was my worst ever mistake to chose noBroker movers and packers.
After delivery of goods I am trying to follow up over mails and calls but no response from any executive or movement manager Nilanjan and balaji rao not sure where they are gone.I am sending daily mails and making calls but they just say wait for the callback which never happens.
I just wanted to share below points from the recent delivery of goods on 3rd of july and request you to please take actions asap-
Dining Table was missing which was delivered later on 6th july.
the reason for the miss or loss they told that there were others goods as well accomodated in the lorry which was supposed to be dedicated one for us, making false commitment during pre inspection.
most of the furniture damaged includes study table, side table, bed ply..
Carton box including clothes and crockery missing.
Office chair is broken.
Baby's cycle is damaged.
As discussed during inspection, LED tv installation will be there, but delivery guys said they dont have tools and they dont do it which was committed.
Double bed is not installed properly as they missed screw and other parts.
During installation, they ruined the paint of the house, which owner of the flat will charge from us.
Sevice lift's tile is damaged, society will charge for that from me.
They din't do unboxing for any other items apart from big ones.I told them that it was already committed that packing and unpacking both are including but they denied.
Worst ever packing I have seen and clicked the pictures as well, all the fragile items were covered in news papers rather than proper bubble wrap.
more than 70% of the fuel was there in the scooty which is empty now.
Apart from that, during packing they asked for additional amount for uninstalling AC which was already discussed during inspection that it will be covered.
There was no company person accompanied, during every conversation delivery guys said we are contracted labours have nothing to do with what you have discussed and got from company.
They just kept everything during delivery and said you have to unpack everything we are not the concerned team that has to do that.
Thare are lot more points, but I have mentioned highlevel, Please find attached few pics and take the action asap as it was really a pathetic experience with nobroker.
I am still trying to follow up with both noBroker and insurance company iffco tokio which also seems fraud and just make excuses and not allowing to avail my insurance. The link I received over mail on 7th july and I have submitted on the same day with the form where by mistake I mentioned the invoice date which was not the delivery date, exact date was
6th july., now even I am trying to give correct dates they are not considering and making excuses.
Insurance company - Iffco tokio(iffcotokio.co.in)
movers and packers company - noBroker
Thank you,
Mohit
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