Noida Authority Online — Complaint against Gautam Budh Ford for illegally retaining our car and blackmailing us to pay amount for damage done by them

Address:

Gautam Budh Ford, Gautam Budhh Nagar

On date 28/07/2021 we have sent our car Ford Endeavour No. .UP16BW2233 for service at Gautam Budh ford at Sector-5 Noida . Car was released and picked by my driver on the same date after service bill of Rs.10, 260 ( Bill attached as annexure -1 ) . Later it came to notice that the car not washed.

The car was again sent for washing at Gautam Budh Ford on date 11/08/2021, during washing some water went into the fuse box and fuse box got burnt by the mistake of people washing the car. The car was in good condition before the washing job which is clearly evident from the job card of 28/07/2021 wherein no such issues were highlighted by the service center( attached herewith as annexure -2 )

Now the GM Bhgwan Dass along with other associates is asking us to pay Rs 24, 671 for the fuse box which is only burnt due to carelessness of ford executives while washing the car. As we have clearly denied to pay for the fuse box Gautam Budh ford is not releasing our car.( Bill attached as annexure -3 ) they are talking rudely to us and blackmailing by not releasing our car. We are scared they might damage our car further while our car is in thier possession.

You are hereby requested to kindly help us in getting out car released as soon as possible and take strict actions against Ford and their employees.

Regards,
Divij Singhal
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