[Resolved]  Nokia Care — Not returning battery as acknowledge receipt is lost

Address:Hyderabad, Andhra Pradesh

I've bought a battery in nokia care and found it to be a faulty one. So I went to Nokia care at kukatpally and submitted the battery and took the receipt. After a week I received a message from Nokia care that I could collect the battery. Unfortunately I lost the receipt and when I went to the Nokia care to collect the battery they told me that they couldn't give me the battery as receipt was not there. But I lost it and showed the message received from them and even the original bill receipt of battery but they didn't agree and to my frustration they told me to forget about the battery. Now I'm worried a lot and please help me in getting my battery back
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Aug 14, 2020
Complaint marked as Resolved 
Nokia India customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@microsoft.com and provide us with the following details:

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject.

Do include the complaint link in order to speed up the process.

Thanks,
Microsoft Team

We would like to inform you that we are changing our contact email address to [protected]@microsoft.com. Would request you to please write to us at [protected]@microsoft.com going forward.

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