Nokia — complaint regarding faulty nokia 130 mobile and lack of response

Dear [Customer Service Team],

I am writing to formally complain about the Nokia 130 keypad mobile I purchased on [date of purchase]. Unfortunately, the phone is not functioning properly as it is experiencing [briefly describe the issue, e.g., "poor battery performance"]. I raised a complaint with your customer service for many times, but I have yet to receive any response or resolution to the issue.

I kindly request your immediate attention to this matter and would appreciate a prompt resolution or a replacement of the faulty device.

Thank you for your assistance.

Sincerely,
[Guna Sekhar G]
[[protected]]
[Order ID: OD[protected]] Ordered in Flipkart.