Nokia India Complaints & Reviews

Dear Concerned

I have Nokia E71(Under Warranty) i had problem in charging and antenna (signal drop or no signal) in last week November 2011

I went to service center Rocky Agencies Chennai on 1st Dec 2011 and they return the set on 7th December stating the problem is liquid damage will not come under warranty and charged me 2600Rs Service Bill No-lw6435 for changing Keypad Module full set/ Network Antenna

After i went back home i found the same problem persisting, very next day i went to the same service center they took my mobile and sent to head office after 12 days i got my mobile back with some Replacement Note RN No RN366419 RN Date 09-Dec-2011 Job sheet No[protected]/111208/33

But after two times giving my mobile for service still Antenna problem (signal drop/ no signal) not rectified

Since i was travelling i went again to the same service center spoken with the Manager and given it again for service Job sheet No[protected]/120118/26

Kindly do the needful to service/replace my mobile and refund my money which i have paid as a compensation for the poor service( how can they return the mobile to customer its rectified?)

I will appreciate your response

Dear Sir,
I received a message on my mobile No.[protected], that "your mobile number has won 850,000 pounds in the Nokia UK PROMO, payment No.NK115G for claims, email address is [protected]@live.com and call: [protected]" and this message received from [protected]. After this message, I e-mailed at [protected]@live.com, I receive e-mail from Dr: Clem woodgate, [protected],Online coordinator Nokia UK Promo.

I am asking about this message, it is true or false. Please inform me at my email address: [protected]@hotmail.com
Thanks

Syed Mehr Ali Shah
Mobile: [protected]
E-Mail: [protected]@hotmail.com

Hi,

My Nokia E63 handset have battery charging problem so I went to Nokia care. They took for repair and returned back saying that there is a Component missing in the phone and will not get repaired, Also, the cost earlier said was 368 and after 1200 with new component of E71. They said that even E71 component is not suitable and may lead to other issues. So please help me out to get rid of the issue.

i have lost my mobile nokia 5130 (imei no [protected]) 8no market of Doom Dooma ,Tinsukia on date 10/12/2011 at 8.30 pm while going to purchase some grocery items from the market. Please block my mobile or track my mobile .
Thanking you
Your's faithfully

Santhashree Balaji Routray
qtr.no:t/ii/c/89,arc colony,
at/po:doom dooma
distt:tinsukia
state:assam,pin786151

Hi,
I bought the nokia 500 from nokia retailer Audio Video Electronics Ram nagar Karnal Haryana against bill no 25316 dt 02.01.12.With EMI No [protected]. But, the cell phone was getting hang and switched off.The retailer take back for replacement from company according duo scheme but till date i have not return my cell many time i visited retailer showroom to know my phone status but every time saiid your for is under process for replacement.When i forced to retailer then he told me your cell process to block at the karnal distributor Mahesh trading pvt ltd end.Kindly help me to replace my from to nokia co.

Hope possitive response your side


Thanking You
Arvind Kumar
Mob No [protected],[protected]
Email:-arvind.[protected]@gmail.com

Dear sir,
I bought nokia model no 5233 on[protected] since then its software has been got updated at nokia care two (2) times but no receipt has been given to me. I want it to be replaced.

Thanking you in anticipation.

SIR I HAVE LOST MY NOKIA HANDSET WITH FOLLOWING DETAILS. THEREFORE YOU ARE KINDLY REQUESTED TO BLOCK MY CELL.

IMEI NO:[protected]
MODEL : C201

GD NO :632 DATED :26 /12/11 SADATPUR LOCAL (P) IO

Dear sir,
SUB: HARASSMENT BY NOKIA CUSTOMER CARE CENTER
Sir
I have purchased nokia mobile from E-Zone-Delhi-Rohini,Second Floor,Block C,Unitech Amusement,Near Rithala Metro Station New Delhi110085 on 13th January 2011. Details are as under:
• Name:Sunil Rathee
• Mobile model no: nokia express music 5220
• IMEI No:[protected]
• Phone no:[protected]
• Address:A1/159-160, Sector Eleven Rohini Delhi 110085
• Email: sunil.[protected]@gmail.com
My phone was having charging problem from few days. On 10th January 2012 ,I visited Nokia Care ,Durga Communication,48,Mall Road, Near G.T.B. Metro Station, Ring Road, Kingsway Camp,Delhi-110009 . I was issued the token no 70 for counter no 2 at 2p.m. Nokia service center personnel asked Rs 750(for part replacement) +Rs200(service charge) (copy attached). I told them that the phone is in warranty and showed them the bill in original (copy attached) and the manager/senior official present there refused to honour the Bill. I requested to meet seniormost officer present at the center but he also refused to honour the bill and press me hard to pay for the service. He told that if they honour such bills, their income will be reduced and they don’t want to reduce their income. When I told them that I will complaint against them, they shouted at me and asked me to go at any other service center as they don’t do any FREE service. Thereafter I contacted another Nokia Center in Rohini Delhi and got it repaired under warranty. Due to their pathetic attitude I lost 3hours of my valuable time and petrol for Rs 200 for commuting from one center to another and mental disturbance and harassment.
A stern action against this center may please be taken.
Thank you
Sunil Rathee
Senior Manager,
Airport Authority Of India,
New Delhi
Encl:
1. Original bill of my nokia phone and its Debit card receipt
2. Nokia care customer information slip dated 10/1/2012 issued by Nokia Care ,Durga Communication,48,Mall Road, Near G.T.B. Metro Station, Ring Road, Kingsway Camp,Delhi-110009 along with their visiting card.

I am Lebanese engineer working in Saudi Arabia, and always I am choosing "nokia" mobiles, the last version I purchased was nokia E6 and I felt anger while using the new mobile for the following reasons:

1- The voice is very low (small speaker).
2- in the contact function I can't use my own title to the phone number, but only I have to use the built in one's like, "mobile, mobile(home) ,telephone,---etc", while my other nokia phone has this characteristic.
3- WI FI system working alone, even though I closed it.
4- The clock alarming system gives alarm for less than one minute.
I am now looking for another brand like Samsung galaxy or I phone.
Thanks

Sir,my phone in many problem under waranaty.problem in my phone is internet start or stop automatically, youtube not start, battery full show display but symbol not show,image downloading problem .when i had bought phone that time is phone good work but after two month my phone condition is very bad.i had also gone to dhanbad, hazaribhag nokia care but they demand money under waranty .MODEL C201,MY NO-[protected],

sir/madam

I have made online purchase of nokia c2-00 mobile through snapdeal .com(online shopping site) and after i received the mobile it consists of manufacturing defects in the panel such that there is a gap between the battery and back panel and it makes a noise regarding the operation and the front glass panel was elevated from the normal position looking akward so who should pay responsibility for this..please help for this


with regards
p.taraka maruthi
[protected]@gmail.com

Dear Sir/ Madam
Myself Santosh Kumar resident of India had a mail at my inbox with the information that i have won a sum of 570,000 british pounds as a lottery promotion of nokia mobile company. In curiosity i replied them with my detailed information. Yesterday a phone call came to me with the message that my prize amount cheque is lying in India for customs clearance and send a sum of Rs. 18600.00 Indian Currency today so that it can be cleared and delivered to me. I need your help and support regarding this matter. The message sent by the company is attached below. The caller called me from this Mbl. No.[protected] and sms me the account no. [protected] in the of Raman Kumar of State Bank of India and the email id of the caller is [protected]@hotmail.com. The message sent to me is:


Subject: ARRIVAL OF YOUR CONSIGNMENT TO YOUR COUNTRY INDIA.‏‏‏‏‏‏‏‏‏
From: nokia company <[protected]@live.co.uk> Sat, 07 Jan 2012 11:44:04
To: You
Show full Headers | View blocked images in this message





Nokia Mobile Company Promotion,
#2 Nokia Drive Middlesex London,
United Kingdom

ATTENTION :Santosh Kumar

We wish to congratulate you once again on this note,for being part of the 10 winners selected for the Annual
Lottery Promotions. every necessary information concerning you have been verified and you are the rightful
winner of this lottery.The Nokia mobile production company felicitate with you and your family for this reward.
This promotion was set-up to encourage the active users of (Nokia mobile )and we are pleased to inform you
that a cheque has been issued in regards to your related winning sum of (£570,000GBP) Five Hundred And Seventy
Thousand Great British Pounds Cheque, in your name and will be dispatched to your country within the next 48 hours
to your given home of residence as provided below.

ADDRESS: India
PAST WINNERS IN 2010


Departure Date/time:[protected]:35 :00pm (BRITISH TIME)
Arrival Date/time:[protected]:30am (INDIAN TIME)

[Note: The company has taken charge of every formalities that have occur here in United Kingdom. So you are to
take the responsibility of any formality that will occur in your country at the course of your redemption.



Do acknowledge the receipt of this mail and congratulations once more from the board and directors of NOKIA COMPANY
LOTTERY ORGANIZATION 2011.

Congratulations!! 0nce again.

BEST REGARDS,
NOKIA LOTTERY 2011 MOBILE PROMOTION!!!
DR. BEN WHITE
PROMO-MANAGER.
([protected]@live.co.uk)




Please help me in this regard.
Regards
Prof. Santosh Kumar
Asst. Professor
School of Life Sciences
ITM University,Gwalior, India

Sir,

This is P. Praveen,Sr.Asst working at Assistant Accounts Officer,
Electricity Revenue Office, APNPDCL, Adilabad, Andhra Pradesh. During the journey performed to Corporate Office, APNPDCL/Warangal on Office Duty I lost my phone at Mandal & Village Jagityal, District Karimnagar, Andhra Pradesh at about 7.45 PM.

5 mails sent to [protected]@vsnl.net but no result till todate

The details as follows:

My Name : P. Praveen
Address : H.No.5-1-13, Pattargatti, Ashok Road, Adilabad.
Phone Model : N72
Make : NOKIA
Last used No : [protected]
Email Id : [protected]@yahoo.com
Missed Date :[protected]
IMEI No : [protected]
Used Mobile No. [protected] Network : BSNL


Please Trace out my mobile, for which I shall be ever thankful to sir,


Yours,
Polakonda Praveen
Tel : [protected]
email : [protected]@yahoo.com
[protected]@rediff.com
[protected]@gmail.com

sir, i am from nagaon,assam. I have a nokia C5-03 handset, IMEI [protected]. I have faced many problem with it. The problem is when you click back option in portrait mode in real player suddenly a blank screen will appear and the phone get restart. I have sent it to nokia service center 4 times after this the same problem will occur, once they replaced it but the same will occur again. About 2 month i have not use my mobile correctly just single day. After the phone came from service center the problem will occur within 4 hour. Actully now-a-days nokia is one of the most worst service provider and c5-03 is worst handset. So. If they changed it with nokia 500 then its ok otherwise they had to return my money back. So please help me

I have purchased mobile nokia model no x201 on 12/09/2011 from nokia agent Arihant collection vide bill dated 12/09/2011 nokiax201 silver imei[protected] for rs 3500 .this model display that much delicate & faulty while boarding in local train display is failed on09/11/2011 very next day i contacted nokia care centre at borivali shop no 8 , Ramrshwar tower ,shimpoli road ,they did not offer free repair or replacment,they charged rs 754 for display & chages 344 total rs 1098 vide their bill no 2032 , with assurance to no charges will be levid infuture for any fault, but again display has been become light on 04/01/2012, nokia care again refused to repair at free of cost.if product of nokia is of such quality & with poor service no repair & replacement gurantee then in future no will prefer your product x201 so to increase your nokia s name please replace product free of cost.

Sir, i have a C5-03. IMEI- [protected]. I am from Nagaon, assam. My name is Chinmoy Tamuli Phukan. I have sucks many problem with my handset. About 4 times it has been sent 2 nokia service center. Once they replaced it. But the same problem will occur with it. The problem is when you playing videos in real player, then you click back option in portrait mode a blank screen will appear and the phone gets restart. Actually C5-03 is one of the most worst handset that nokia had ever launched, and the service provided by nokia service center was too worst. So, if they send it again, then the same will occur again. So, please help me.. That the next time i will not occur the problem. Please help me.

I have received a mail stating that i won a prize money of 70, 00, 000GBP from NOKIA COPERATION UNITED KINGDOM, London. I have doubt about that stake.
NOKIA COPERATION UNITED KINGDOM
Nokia House. Summit Avenue South wood
Farnborough Hampshire GU14 0NAG.
United Kingdom.

INTERNATIONAL PROMOTION/PRIZE AWARD DEPT.
SCFN: GWK/5333/025648/03UAD.
BATCH: 241/2002/BLL.

This is to inform you that your E-mail ID has won 700,000 GBP,and two
laptops and one nokia phone from NOKIA PROMOTION AWARD Held 1st October
2011. Note that there were no sales of tickets as the NOKIA PROMOTION
AWARD was held through collations of emails via the internet, your Email
ID was attach with a NOKIA E7 Series.

They are asking me so many personal details and to deposit money for custom clearance. They given a RBI form to credit the money into my account.

Is this true?

my email: [protected]@rediffmail.com

Dear Sir / Madam ,

I am posting my complaint here beacuse I could not find any higher authority to register a feedback.

My Nokia N70 was having a display problem. I reached out to the nearest Nokia Care Centre at Jhansi rani chowk, Nagpur.

They suggested to get the display changed+ a new battery and charged Approx Rs. 3000.

Even after spending so much , the same issue occured again after their 1 month's warranty period.
Since I was not in the city that time , I approached them , after 20 days of warranty ...when I was back in the city.

The senior member at the centre took my mobile and formated the handset.
Things did not work for a day .. again I went to the centre and they kept the handset for 1 day
And next day informed to pay the same amount to get the display repaired.

They were very negligent and irresponsible people.When i 1st got the display changed , even the volumn from the earplug was very low. Initially they said its okie ,
After being persistent , they agreed it is low and said , we have put the incorrect ear plug.

hence I am sure that the display problem which has re occured is not due to technical / device issue,
It is because the care centre has put incorrect display or handled the handset incorrectly.

Thanks

regards,
Shweta

Nokia 2730 classic mobile phone was lost near meghaninagar bus stand. I want the phone to be tracked through its IMEI NO. [protected] . IT Was bought from rajdhani electronics relief road ahmedabad on 11 dec 2010 and sadly it was lost on 03 jan 2012. I tried to lodge FIR but the policemen said it wont be of much use just block the sim card. I want my phone to be tracked.it is a nokia 2730 classic 3g enabled phone which was bought under my father's name Nareshbhai chauhan and was of 4200 rupees.if the phone cant be tracked then it must be blocked to prevent misuse.

Last month while getting down from Autorikshaw, lost my mobile handset. An official complaint is registered in Kasarvadawali police station.
(FIR). Being postpaid,
I got some numbers where the person contacted after getting my handset. I called on those numbers however they are from Uttar Pradesh and their language is not understandable. This information was shared with Police as well Nokia centers. Nokia care person told to track mobile from Police station on the basis of IMEI Number as only police department has given authority for tracking. However police inspector denied the same.
In such cases, what should I do? Why should I buy mobile from Nokia if not supportive for tracking?