Zepmart Complaints & Reviews

On 15/11/2015 i order a lg led 22" tv and payment by my credit card and then when i check the order then it appear that the processing.
After few days i see the same picture.

The details of the order are given below

Oder dtd. 15/11/15
Payment date : 15/11/2015

Payment to : moto_tpsl mumba in

Payment rs. 9501/-

Payment mode : credit card (Card holder : chandra sekhar mandal)

Delivery address :
Purna chandra mandal
Vivekananda pally
Near vivekananda school
Birbhum, west bengal 731204
India

I have booked "WD Elements 2.5 inch 1 TB External Hard Drive " on 11/23/15.

I have not received the product yet. I have tried calling them multiple times but phone is always not reachable / Switched off. I have sent multiple emails but no response.

This is completely fraud complay. Please take action agained them and block them.

Sir i tried to book a samsuing mobile through junglee.com, the page took me to zepmart.com for the handset i selected. I made the payment through my account, the payment was deducted through 'Paynimo' The order id is 800 dated 09.11.15
The transaction Id detail was POS[protected] MOTO_ TPSL.
Please track my consignment or get the culprits those who are included in the fraud activity

We have ordered 32" LED TV on 05.11.15 with complete payment of Rs.22, 801/-.from Zepmart com.Even after 2 months we couldn't get the product .At the time of delivery date, we could contact the customer care and they have postponed the delivery date. afterwards we haven't been contact the customer care till now.Our order ID shown as 302 dated 05.11.15. kindly give instructions for further proceedings.

I orders lg 20inch led TV on Nov 14th paid 7500rs Order no#1818 But So far no response from the company Plz refund my money

I ordered microsoft lumia in zepmart in nov and paid the amnt thru debit card. didnt received any product, no reply for mails also

I ordered Samsung Galaxy Grand Neo Plus (White, 8 GB, model: ZEP0558) on 9th November 2015 and paid 6511 rupees through Paynimo. My order number is #921. However, I have not received my order. I have sent a number of emails to the company but never received any reply. I tried contacting the company by making phone calls at [protected] (the number given on the website of the company). Alias, I could not reach to the concerned people as the number has been always switched off. I feel that the company is a fraud and I lost my money. I have also come across a number of similar complains against the company for the similar reasons. Vijay

I have made the payment Rs. 16021 /- for the purchase of SAMSUNG LED 32" ON 7.11.2015 through ZEP MART PAYNIMO PAYMENT GATEWAY. I have tired their mobile number, it was switched off. Till today there is no any responce, still it is switched off. they are cheating me MY ORDER NO# 468 I NEED REPAYMENT FROM THEM. KINDLY TAKE THE ACTION AGAINST THEM D.SASIKUMAR [protected] ORDERED COMPANY NAME AND ADDRESS Zepmart Old Delhi Road Sector -14, Gurgaon

Hi,

I have ordered online on Zepmart being promoted by Junglee.com.
I have ordered Nokia Lumia 520 black model no "ZEP0423". on 17th Nov'2015 and paid amount through Credit card with Paynimo method of 5400/. i have not received any update on this and product not delivered as well.

Zepmart is a fraud company, they are receiving money, but product not delivered.

I am attaching screenshot of order and below customer deratils.

company address -
zepmart, 773/ sector-14, gurgaon-122001, Haryana India, email- [protected]@zepmart.com,
Mobile-[protected]

My Shipping address -
Mahantesh Chintamani
Basava Nilaya Near Water Tank Navanagar Hungund
Hungund,
587118
Karnataka
India
MObile: [protected]
Mail: ravi.[protected]@gmail.com


Please advise if any other procedure to get back our money. Zepmart has cheated lots of customers.

Hi, I ordered Nokia Asha-311 on[protected] and Order ID:2205 money paid on the same day after that we are unable to contact with Zepmart I tried Mobile: [protected] its Switched OFF I tried many emails but no replay... Please refund my amount

On the 15th Of Nov 2015 through junglee.com I purchased a LG 32LB582B 32-inch HD Ready LED Smart TV worth 19, 351 INR from zepmart.com being the lowest seller through bank card. Since that day onwards there has been no response from the company nor product delivered. Even the contact number provided is not reachable or switched off. On calling junglee.com and Paynimo thy wrote tht they too cannot access zepmart.com and told tht they cannot help. Please help and advice further The address and no of the company is below.Address: Zepmart Old Delhi Road Sector -14, Gurgaon Telephone: [protected]

Hi, I have ordered a phone order id: 1821, Its been 16 days from now. customer care no is switched off and n response to the mails also. Transaction amount- Rs.14648.5 /- Transaction ID[protected] Transaction date[protected] They promised to deliver in 8 days. I Request you to help me in getting my amount back. Thank you [protected]

Dear Sir/ Madam, This was to bring into your kind notice that on 17/11/2015 i ordered WD Element WDBUZG0010BBK External Hard Drive with Order ID: #2401 Payment Method: Paynimo and Shipping Method: Flat Shipping Rate my account was debited with Rs 3201/- but order was not confirmed and when tried to contact their customer care [protected] its coming switched off and i doubted that it is a fake site and searched about company where it showed lots of complain . So, I request you to take appropriate action in banning the particular site so that other people are not fooled in future and we may get the ordered amount .

I had ordered for an ITB exteral hard drive, WD Element WDBUZG0010BBK External Hard Drive on 5th Nov 2015. I had paid through Credidt card as no COD option was there. But till 29th nov 2015 I have not received any communication nor receive the product. This is a fraud company. What can we do catch them and take necessary action against fraud? Thx Dr Atul Misra c-9, Vikaspuri New Delhi-18

I had ordered on ZEPMART.COM Samsung Galaxy E7 WHITE 16 GB on 18/11/2015 paid Amount - Rs.12556 Order ID: #2617 company address - zepmart, 773/ sector-14, gurgaon-122001, Haryana India, email- [protected]@zepmart.com, ph-[protected], My Shipping address - Mustafa Habib Santrodwala, Rainbow Pipe & Products, Shop no.1, Plot no. LC 1B.G.Sankul appartment, Pune 411026, Maharashtra [protected]@gmail.com, Mobile:[protected] Sir i Have ordered Samsung Galaxy E7 WHITE 16 GB zepmart.com on 18/11/2015 and paid a amount of Rs.12556, but till today i have i have not got any feedback from ZEP MART .Please help me.

On the 15th Of Nov 2015 through junglee.com I purchased a mobile worth 10, 800 rs from zepmart.com being the lowest seller through netbanking. Since that day onwards there has been no response from the company nor product delivered. Even the number provided is not reachable or switched off. On calling junglee.com thy wrote tht they too cannot access zepmart.com and told tht they cannot help.PL guide the address and no Of the company is below.Address: Zepmart Old Delhi Road Sector -14, Gurgaon Telephone: [protected]

I have ordered an Apple iPhone 5s (Gold. 16GB) worth Rupees 22951/- from ZEPMART.com and refered through JUNGLEE.COM(amazon company) and paid through paynimo payment gateway on[protected] with order no. 1044. the money has been transferred through the debit card(as the offer was only on debit card). they have received the payment on the same day, as i called them and confirmed about the payment. they told they will dispatch the order as soon as possible and if the order is not dispatched within 3-4 days the order will be cancelled and refund would be given(as noted in the policy of ZEPMART.com) after waiting for so many days, i tried to contact the help desk number of ZEPMART.com [protected] and number [protected]. both of the numbers are switched off since last 10 days and also they are not responding any of my mail. so here ZEPMART.COM got to b fraud site, also i gone through JUNGLEE.COM to this site. i did mail to JUNGLEE about same thing but yet they are not responding. i also contacted to PAYNIMO powered by ''TechProcessPayment Services'' about concern issue through mail but they also make their hands off saying that they are only payment gateway and they have released the money to ''Riddhi Enterprises'' on 16.11.2015 and now they are not in business relationship with this company. if the seller (zepmart.com) is not geting in contact and their busines partners JUNGLEE.COM(amazon company), PAYNIMO powered by ''TechProcessPayment Services'' are not hepling then how to avail my refund? plz help asap. Abhinav

I had plased order of samsung galaxy note 3 N900 on zepmart on 10-11-15 Payment is done by paymeno of Rs16, 276 on same day . My order Id is 1054 still i had not recieve my oder, No one recieve phone call neither maills. What should i do?

Respected sir I have received mail from you after I filled a complain to you I have received called from [protected] today at 1620 hrs he asked for my ATM details when I refused he cut the call and when i called back the operator is telling me to check the no. After this i got a call [protected] today at 2012 he didn't heard my complaint when I told the order no. he cut the call and when I called back he heard half of the conversation and cut my call now the phone is switched off .sir please help me I think I have lost my money Rs 25, 001/- sir the amount is not small please help me.

Company name - zepmart.com order id - 1237 ordered date - 11/11/2015 product name- WD Element WDBUZG0010BBK external Hard drive paid Amount - Rs.2881 company address - zepmart, 773/ sector-14, gurgaon-122001, HaryanaIndia, email- [protected]@zepmart.com, ph-[protected], shipping address- Saanvi boys PG, room no.12, behind RR wines, Ring road, Dairy circle, Hassan-573201, email-kotresh.[protected]@gmail.com, ph -[protected] & [protected] Sir i Have ordered 1 TB external hard drive from zepmart.com on 11/11/2015 and paid a amount of rs.2881, but till today i didnt even get a single message .. plz help me sir... and i have attached the photos. plz check