[Resolved] Nokia India — Call Drop Problem in Nokia Lumia 720 | |||
Hi I bought Nokia Lumia 720 phone in October, 2013. Since then I am regularly facing call drop issues. Many times, even when the phone is placed at a single location, all of a sudden all signal bars get vanished and "No Service" message appears on phone. Within few seconds, the signal is restored. I have heard about similar problem from few other colleagues and friends of mine. Also, this issue has been reported by a lot of other people online. I had lodged one complaint at Nokia site in February (SR# 1-[protected]) and the response was to try with a different SIM card. Even that has also not helped in resolving the problem. I do not find any use of visiting customer care center as this issue looks like more of a bug or generic hardware problem. I am not at all happy with the response shown for the reported issue, considering that similar problem has been reported by a lot of people before. Please pay necessary attention and resolve the issue to avoid further decrease in Nokia customer base. Regards Mansi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
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Sorry to hear about your experience. Please write to us on [protected]@microsoft.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject.
Do include the complaint link in order to speed up the process.
Thanks,
Microsoft Team
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