Nokia India — nokia 5

Address:	Mumbai City, Maharashtra, 400068
Website:	www.flipkart.com

Hi team,
Ordered nokia 5 & delivered on 15th dec 2017. After use of one day it was found that mobile is heating than normal. Complaint launch in flipkart on 17th dec 2017. There was no call back. 2 dyas later i called & explain in details the exact issue. Flipkart told me to follow few steps so did the same, still issue was not resolved. After 1st attempt team advice that technical team visit @ home however there is no person came & close the case (Without my confirmation) that mobile is working normal. Again i have complaint to flipkart & ask them to provide the refund as they have treat as false commitment. They convince & said we will again arrange technical visit. Second time again they did the same thing without technical visit they closed the case. Here i would like to inform that flipkart team provide false commitment. So request them to refund the amount at the earliest as i am not able to use the phone due its lack of performance. As per policy it 10 days replacement however after 13 days there is action taken by flipkart.