[Resolved] Nokia India — nokia 5.1 plus dead by nokia care need replacement | |
Sir I'm fazal i have purchased nokia 5.1 plus on 6th december 2018 from flipkart. My mobile faced several issues like sometimes #camera and #finger print not working properly as a major issue and many issues like battery drain and so on... I have contacted nokia care on[protected] they suggested me to get software down on nokia care. I gave my mobile to mr karthick (Cco_nokia) on monday (14/01/2019) he asked me to wait for 30mins to get my software down. After 30mins he came with a reply that my mobile is dead and it can be repaired only after 15days and he processed it. After 3 days i got a reply that your mobile will get a motherboard replacement. And added motherboard is out of stock and asked me to wait... Today (11/02/2019) till now i didnt received any response from nokia. I'm not satisfied with what all happened to me being a nokia lover faced such a terrible thing from service side. Within a month of purchase for just a software update my mobile got dead by nokia service center. So because of nokia care fault my mobile is dead. Nokia is the only responsible for what happened to. I need replacement for my mobile. Jobsheet number :[protected]/190114/003 Was this information helpful? | |
Feb 14, 2019 Complaint marked as Resolved I went for camera not working problem they made my nokia 5.1plus dead, and processed for repair. Then said me motherboard has to be replaced i asked for replacement but they disagreed for replacement. I gave a complaint on consumer complaint office in erode tamilnadu. Because of their action i got replacement. Nokia India customer support has been notified about the posted complaint. | |
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