Nokia India — nokia 6 (black) display stopped working which is under warranty i submitted it to authorized nokia service center on 13th apr 2018 still no update

Address:	Bangalore, Karnataka, 560026
Website:	Nokia mobiles

I have submitted my mobile nokia 6 on 13th april 2018 in one of your authorized service enter in bangalore, problem is my mobile started rebooting itself after few days its display stopped working (Blank). When i contacted service center they told since they are unable to repair from their end they i have submitted my mobile to nokia repair factory and told me to contact nokia support i have contacted a raised (#292567) an escalation as well 3 times what nokia service people saying is even after escalating thrice they have not received any update from nokia repair factory. This is not acceptable and they are telling me to wait some more time till they get response from repair factory i have waited almost 25 days still they are asking me to wait more time this is worst case of service from a reputed brand like nokia if you people not able to provide good service then why you peoples are in the market even a new brand companies giving good services and 25 days is not small time. Is this much time required to repair a mobile?? If you people not able to repair it i urge you guys refund the mobile amount i paid for you guys in purchasing your product so i will go with other brands. Because of you guys i am using a basic mobile and i my professional works are halted its affected my career and i faced lot of escalation from my company side who will pay for the loss i have faced. I can say this is worst case of service i want my amount should be refunded and i don't want to go with your brand mobile after facing all these problems.

Resolution: i want my amount to be refunded.

Details of service center and complaints raised with nokia.

Service center: wise solutions (Flexcare), banglore malleshwaram branch.
Jobsheet number:[protected]/180413/003
Submitted date: 13/04/18
Imei number:[protected]
Problem:blank display and reboots several time in a day itself
Case number raised with nokia: 292567

My contact details
Name: madhuprasad bm
Contact number: [protected]
Email is: madhuprasad. [protected]@gmail.com

Waiting for the response for my complaint and resolution.