Nokia India — nokia 6.1 plus/defective handset

Address:462001
Website:www.nokia.com

I purchased a nokia 6.1 plus on 26/08/2018 and it was delivered to me on 4/09/2018 a defective handset. I. E. Microphone not working and want a replacement.
Nokia customer care are not paying any attention to my problem, instead they keep saying reboot the device, factory data reset etc but nothing happens.
So request them to replace the device as it was a pre-defect.
Phone-noki 6.1 plus

Mob-[protected]
Invoice no. - [protected]
Attachments - video of defect and bill.

Regards,
Monis usmani
[protected]@gmail.com
+1 photos
+1 videos
Was this information helpful?
No (0)
Yes (0)
Nokia India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information