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Nokia India — nokia 7 plus defective from day one no refund or replacement as per customer demand

My nokia 7 plus is stuck with the service centre from 8 months filed in consumer court the sad part is that even the advocate and the company people are not bothering to do something about it got the phone purchased from offline store reliance digital got a defective piece with a screen bent issue in the frame itself got a replacement after two days and exactly after one month it failed completely nothing was working suddenly don't know what happened but went to the service centre told me to wait till the evening till i get an update 3 days passed no call from their side and the fourth day called from my side, they told parts are not available to repair the device asked for replacement denied it promised me 12 days time to get it repaired took one month still no reply filed in the consumer court and it has been 8 months and the device with them still because i asked for a refund or a replacement because if the device keeps failing repeatedly no one will take it and that too in one month twice never faced any issue like this with other brands smartphones still no reply from the company or the service centre regarding it had submitted all the email proof and bill and service centre records no eply from the company in the court or in the service centre and the customer support sucks big time they cannot even understand simple english.

Complaint Status

[Feb 02, 2019] Nokia India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet


Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - and our team will contact you.

At Your Service,  
Reliance Digital

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