Nokia India — non receipt of mobile after one month

Address:

Sonitpur, Assam

Sir, I have purchased Nokia Lumia 720 from Jalandhar (Punjab) and IMEI No is [protected]. I have sent my mob to Nokia Care Service Centre at Bharati Telecom, 1st floor, Ananta Complex NB Road, Tezpur, Assam (Ph : [protected] &[protected] due to charging problem on 06 Feb 2015 I had enquired them frequently about the status of mob but always get reply will received next day. Now after completion of one month and above I compel to lodge the complaint against them. I request you to clarify me about my phone, All imp works hampered due to non availability of my phone. my mail id is : [protected]@gmail.com (My contact Nos are [protected], [protected], [protected]