Nokia India — online repair order no[protected]

Address:

Flat no-01B,Block-4 ,Tirath Project ,Salua ,Rajarhat ,Kolkata-700136 ,Email :- [email protected], Kolkata, West Bengal, 700136

To,
The head –customer care
Nokia mobile
Hmd global india
Pioneer urban square
Tower c, 5th floor,
Golf course extension road
Sector 62, gurgaon - 122002
Haryana, india
Toll free :- [protected]

I purchased nokia mobile 6.1 plus imei no-[protected] from reliance digital stores, kolkata near vip haliram stores vide bill no-[protected] dated 15th april 2019 with one year extended warranty based on promoted this product by store staff. Just after 10 days this mobile started charging problem some time charging battery of mobile and sometime not and problem became very critical from 15th june 2019. Kindly note the followings :-
01) send email on june 18, 2019 on [protected]@hmdglobal.com on the aforesaid problem.
02) got reply from [protected]@hmdglobal.com that mobile is repair warranty.
03) visited nokia customer care on 24th june 2019 at 17/36, dakhin dhari, kolkata-700054, cell no-[protected] and understood that nokia just has authorized them to make money & their intention not at all care the customer. They made false and fabricated issue that customer has damaged the charging port to refuse repair of said units as they were fully aware that this mobile nokia 6.1 plus having quality issue. Various customer available at nokia care had the same issue. I have asked customer care to give me technical report but they refused to give and declared false reason physical damage. Please note that mobile still start charging some time.

This type of act is only to cheat customer which should need to punish as per law prevails in india.