Nokia India — Performance of Nokia Lumia 535

Address:

Kolkata, West Bengal

I had purchased Microsoft Lumia 535 on 10 Feb and after few days it was giving problem like its screen was showing blank with no light though the phone was on. I took it to service centre at lenin sarani job sheet number[protected]/150214/005 on 14 Feb 2015 and till now there is no update for the status of phone. As the phone was just purchased I should receive replacement of phone with in couple of days however its going to be 1 months. Not a good service I had same problem with my Lumia 820 which was returned without repairing after 2 months. Few days back when I called the service center and spoke to manager name Deepak Baid he was very rude and advised I should call at regular interval for the update and it usually takes time for the phone to be repaired even though it was new phone. I should have received replacement of phone, on this manager explained we get replaced only if the phone was purchased 4 days before. Also this is not mentioned in T&C.