[Resolved] Nokia India — Service centre has lost my lumia 920 | |||
Nokia India I am sandeep Shrivastava.I had a nokia lumia 920 in that phone some problem so I was given it in nokia care solutions, malviya nagar Bhopal on 22nd February 2014.The job sheet no is[protected]/140222/6.They were given maximum 20 days time to deliver. They were send it to delhi service centre but till today I don’t got my device back. As per suggestion of nokia care I complained to nokia care line on 11 April 2014 complane no. is 1-[protected].After register complain I am on regular follow-up but no solution given by Nokia India. Every time when I called to care line they says we call back to you within 24 hours but no call back in commitment period. You tell me In this condition what do I do. Some days back I got information that my device is lost by nokia service centre Delhi. Now this is too much of carelessness. If Nokia India is not able to repair and returned my device I want a new upgrade device nokia lumia 1520. I will not receive Lumia 920 at this situation. Are you short out my problem within 3 days otherwise I have last option for justice that will be a legal action. With regards Sandeep Shrivastava [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
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Sorry to hear about your experience. Please write to us on [protected]@microsoft.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject.
Do include the complaint link in order to speed up the process.
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Microsoft Team
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