[Resolved] Nokia — Lumia 720 | |||
Bought a Lumia 720 in Dec 2013 . Phone was working fine for the past 6 months . Then the capacitive touch buttons stopped working . Went to the NCC in Mysore and was told that there was dust under the keys . Was told the problem was sorted . After ten days the problems grew manifold . The phones live tiles would zoom automatically, would not respond to touch inputs, would exit from apps to homepage and would always vibrate . Went to the same NCC with the problem . Then they tell me the phone is water damaged and it will cost Rs 6600 for repairs . There is no chance for the phone to be water damaged . Their phones wont last even a year . Have seen many people with similar complaints . Nokia India is conning people into buying poor quality phones and then charge them exorbitant service charges . My email id is [protected]@gmail.com . People with similar complaints do get in touch . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Kindly help me get this resolved . Please fill me in on the action I can take . Just want to make sure innocent customers do not fall trap to these cons
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