Nokia — Nokia Bluetooth headset BH 310

Address:

Mumbai City, Maharashtra

Respected Sir, I purchased one Nokia Blue tooth Headset Model BH 310 from one Authorised dealer from Mumbai on 12/03/2014 at Cost of Rs 1, 700/- on the second day found it was not working properly so contacted Nokia Care Center At Vile Parle Mumbai vide Job Sheet No[protected]/140313/22 dt 13th March 2014 as per Service center promised me to get reply / Replacement handset before 17th April 2014 .. But even after attend so many times to Gallery & contacted their help line no proper feed back I received as on today every time whenever i called them, they just say yr complaint had been forwarded to higher authority u get reply soon. Now almost two & half months going to finish. but not a proper feed back every time from Delhi someone calls & say we will contact soon. but no Proper feedback to me. Sir very surprise to know such a big company taking so much time to replace such instrument for so long time. its very amazing Facts, I am already fed up with this all communication & don't know what to do. Please register my complaint &guide me hence what i have to do . the instrument is not even used for 10 Hrs ... Hope you will guide me in this matter Thanks Gopal Raja