Nokia — Nokia Lumia 720 - Screen Glass broken

Address:

Bangalore, Karnataka

I stay in Bangalore. I have Lumia 720 handset with warranty. My mobile slipped from my pocket and fell down in the office and the screen is broken and got cracks badly. But the display and touch is fine. I called up Nokia service centers in Bangalore(koramangala and Jayanagar) and asked about the replacement of screen. They have denied saying damage does not come under warranty and replacement would costs around Rs7500 to Rs8000. I requested them to change only the screen and no need of display as its working fine. But they are telling its a molded one screen and display doesn't come separately. I bought the mobile in last August for Rs19500. Now the screen is badly broken. Is it worth to spend half of the mobile price to get the new screen. I have been using Nokia mobiles of all ranges since 6 years. I always suggested my near and dear to go for Nokia mobiles as the mobiles durability and performance was too good. But now I am facing trouble with this mobile. Took it to service center many times for some or the other reasons. I cant spend 8k for replacement of screen. If Nokia is not covering this kind of parts under warranty which are giving trouble then why the hell is the warranty given. I am really dissappointed by Nokia this time in spite of trusting a lot. I have bought this mobile with great difficulty managing the money every month. Please help me out to solve my problem. Contact me @ [protected]@gmail.com Ph: [protected]