Nokia — Phone repair

I submitted my phone on 23rd July as my phone screen showing huge black patches and lines. The phone is in warranty and it is not damaged by me so I was expecting a replacement as Nokia commit for Nokia 8 Sirocco model.

Now it has been more than 40 days and they are not even telling me the status when can I receive my phone back that too when the phone is in warranty.

I have been messaging over the Nokia portal, email, calls, tweeting them but nobody able to share status and not even replying to my messages/emails.

Please help.
Order Number:[protected]
IMEI: [protected]
AWB Number:[protected]
Order Number:[protected]
Phone: [protected]
Email: sayad.[protected]@gmail.com

Thanks,
Sayad Umair