[Resolved] Nokia — Speaker of my Nokia Lumia 720 is not working again.

Sjainapur

from Bangalore, Karnataka

Address:

Bangalore, Karnataka

Hi, I have purchased the Nokia Lumia 720 on[protected] from FLIPKART after one week only phone was dead i called FLIPKART customer care to replace it but they rejected my request & told me to do soft reset(Hold Volume down button + Power button) then it started working. Now after 3+ months suddenly speaker is not working i called FLIPKART customer care again they told you have to ask Nokia customer care(as 30 days warranty is over). I went to Nokia customer care they did something it worked fine. now after one month again my mobile speaker is not working. Please replace my mobile

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Aug 14, 2020

Complaint marked as Resolved

Nokia customer support has been notified about the posted complaint.

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Nokia India Customer Care

from Gurgaon, Haryana

Verified Support

Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details

1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No

We will have someone from the team connect with you.
Please mention your name on subject

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Sjainapur

from Bangalore, Karnataka

Hi,

Nokia Care Malleswaram people are saying they will give back my phone on 20-Nov, its almost 20 days sir will it take this much time ?