Nokia — to complain about nokia product and service

Address:Raigad, Maharashtra

Respected sir, I am Harshal Kishor Ingale I want to lodge my complaint against Nokia Service and Product I own Nokia Lumia 1320 worth Rs.20, 000/- I bought it on 19th june 2014... In just 7-8 months, literally I visited service center 13 times... I've complained against this in Nokia support website on 24th november... after lodging complaint, one person from Nokia called me n said that our complaint will be passed to higher authority and they will call and they told me to deposit my mobile to service center... I've deposited my mobile in service center on 25th november to nokia service center, Vashi... and they sent my mobile to Nokia Service headquarters, Chennai.This is the second time of sending my phone to Chennai... Even after 20 days of lodging complaint on nokia website...they are not giving me any type of response... and even after visiting service center 13 times, they are not agreeing that device was faulty and they are not giving me replacement of phone I have joined some photos of my phone in faulty condition Contact no:-[protected] Email-id:-harshal.[protected]@gmail.com please help Me! i would be thankful to you if you help me!!!
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Nokia Lumia 1320 IC Integrated Circuit expired within one year of purchse from Mobile world Vashi New Bombay

Did not work proper even for one year, the warranty expired on 5th of May 2015 & the Integrated Circuit broke down on 11th of May 2015

Nokia service center at Vashi New Bombay. Kept it for one week and then returned saying we cannot repair
Most amazing thing is that its parts are also not available in the gallery or other places in the market, appears as if I did not buy any authenticated Indian expensive phone; but I bought some china's local market item under brand of Nokia Lumia 1320.

Also screen disorders, phone heating up, frequent switch of[censored]se to happen even after 6 months of its purchase


Nokia Lumia 1320
IMEI:[protected]

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