[Resolved] NSDL CRA — two pran card

Jeet Gohel

from Ahmedabad, Gujarat

Address:

Rajkot, Gujarat, 360001

I would like to inform you that, i have two pran card.

[protected]with nps lite.

[protected]with atap pention
Yojana,

I would like to request you that, please close my newly allotted pran card no.[protected], and then migrate my pran card no.[protected] into apy.

When i open my apy account in my bank i am also submitted apy migration form alongwith copy of the pran card. Thenafter so many time i visit to my bank for this query, but they can not solve query till date.

So, i would like to request you that, please do needful for this query.

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Jan 11, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Jeet,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

Nov 29, 2018

Updated by Jeet Gohel Respected Sir,

I would like to inform you that, I am corresponding with NSDL-CRA for merge my both PRAN CARD, from more than last six month. But my problem can not solve till date.

Please find my correspondence detail with NSDL-CRA, given bellow.

Login with PRAN NO.[protected].

(1) Grievance Logged date 12-March-2018, Resolution date 14-March-2018, Token No. 60067597.

(2) Grievance Logged date 13-Apr-2018, Resolution date 20-Apr-2018, Token No. 60069961

(3) Grievance Logged date 23-Apr-2018, Resolution date 23-Apr-2018, Token No. 60070701.

(4) Grievance Logged date 06-Jun-2018, Resolution date 14-Jun-2018, Token No. 60073356.

(5) Grievance Logged date 31-Jul-2018, Resolution date 01-Aug-2018, Token No. 60076655.

(6) Grievance Logged date 03-Aug-2018, Resolution date 21-Aug-2018, Token No. 60076843.

Kindly do needful for solve my problem ASAP.

THANKING YOU.

Verified Support

Dec 03, 2018

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/complaint raised at Consumer Forum The concern shared will be analysed and the status will be sent to the email ID. For any other clarification/assistance, you may please call us on our board line number[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

Dec 04, 2018

Updated by Jeet Gohel Respected Sir,

I would like to inform you that, your board line number is [protected] in your notification, so please send me your board line number.

Thanking You.