[Resolved]  Nsdl E-Governance Infrastructure — 1.I am unable to submit FACTA Self declaration form .2.My PRAN DATA is not found in database

Website:NSDL

Dear sir,
Kindly help me to register into APY account through NSDL website as i canot login with a comment that yr PRAN DATA not found in Database.
I am receiving regular SMS to submit FACTA Self declaration for at the earliest or else my PRAN account will be frozen.
Please suggest regarding my query & resolve accordingly . It has been a very ig problem for me as PRAN # has gone inactive since long . But my Monthly Amount of 630/- is being Deducted Regularly also cannot access my APY PRAN DETAILS.Facing Trouble to access my details from NSDL WEBSITE.I tried so many times to Raise a complaint and Resolve this issue but not able to Get Satisfied Rwsult in this Regard.Hopefully this time i will get it resolved
Was this information helpful?
No (0)
Yes (0)
Apr 12, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Feb 17, 2022
Updated by dhabal
Dear sir,
Kindly help me to register into APY account through NSDL website as i canot login with a comment that yr PRAN DATA not found in Database.
I am receiving regular SMS to submit FACTA Self declaration for at the earliest or else my PRAN account will be frozen.
Please suggest regarding my query & resolve accordingly . It has been a very ig problem for me as PRAN # has gone inactive since long . But my Monthly Amount of 630/- is being Deducted Regularly also cannot access my APY PRAN DETAILS.Facing Trouble to access my details from NSDL WEBSITE.I tried so many times to Raise a complaint and Resolve this issue but not able to Get Satisfied Rwsult in this Regard.Hopefully this time i will get it resolved
Verified Support
Mar 10, 2022
NSDL e-Governance Infrastructure Customer Care's response
Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information