[Resolved]  Nsdl E-Governance Infrastructure — Acknowledgement number [protected], not got the pan card since november 2016

Address:560033

Respected sir,
Acknowledgement number [protected], not got the pan card since november 2016

I would like to tell that lot of in-efficiency in
Your system to just issue pan card.
Back to square one. If you are not able to issue pan card. Why are you people
Cheating public by collecting the processing fees.

"pan application - ack. No. N-[protected] dated : 12/11/2016".

I have already paid the fee rs107 for pan application processing fees.

I had uploaded the required documents and since your web online process is not working properly, i have sent the document photocopies by speed post by spending rs52.

The date of birth is mentioned in the aadhaar card.

I've sent the relevant documents twice by spending rs52 twice thru speed
Post.
I did not expect this deficient service of yours, not fit enough to serve
The people.
Let some other companies like uti do it, they serve people better 1000
Times better.
I've lost complete hope in your services by nsdl e-governance
Infrastructure limited.

Regards,
Parimala devi
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Jun 12, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Apr 29, 2017
Updated by kps1957
NSDL e-Governance Infrastructure
Customer care service /Customer satisfaction rating
Complaints1175
Pending 478
Resolved 169 [only 14.36 % efficiency]
This itself shows the efficiency in Customer care service.
Verified Support
May 12, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Parimala,

Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [protected]@nsdl.co.in
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