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NSDL e-Governance Infrastructure

Nsdl E-Governance Infrastructure — Apply Pan India Pan card application fee paid

Address:KAKINADA

I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
now its been over a month but neither the refund has come nor e-kyc has completed.
Please refund my money. Details are given below:
TOKEN NO. [protected]
DOB: 14/09/1992
NAME : KUNCHE JAYALAKSHMI
E MAIL: YTYASH.[protected]@GMAIL.COM
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Comments

We sincerely regret the inconvenience caused. Kindly DM your PAN / application acknowledgement / Token number or other transaction details of your concern. We shall revert with status thereon.
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We are still waiting for your response. Please write us at [protected]@proteantech.in Our team will be happy to help you.
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We hope your concern is resolved now and for any further query, kindly write us at [protected]@proteantech.in
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