Nsdl E-Governance Infrastructure — Delivery boy asking for money

Address:Kandivali west, Mumbai, Maharashtra,

Hello respected NSDL,

my self Vishal Yadav from Mumbai, Maharashtra,

on date 30th sep-22,
pan card officer call me and told me, my address is on pan card is not perfect give me any land mark to deliver your pan card so i gave him a landmark he said next day i will got my pan card,

on next day 1st oct-22,
delivery man call me at around 8 to 9 pm and told me to come and collect your pan card, i go there and he ask for Aadhar number, signature and mobile number, i gave them all and next he say give me 20 rupees i ask for what i already paid NSDL 106.90 rupees, and he used to say he is not doing salary job he charge commission for delivering post card i decline to give him money he cut my signature phone number and Aadhaar number and warn me he will return this pan card i did not say anything and he go away without giving me my PAN card,

on that day i called my pan card officer who call me for perfect address before day he also decline to help me and said delivery man is commission agent and he also said my pan card not in his area but i know he is lying,

today date 2 oct 22,
now i am reporting this my problem with this website let see what happen to next, i receive my pan card or they return that to NSDL,
this middle person (delivery boy and pan card officer) just wasting time of me as well as government,

thanks for reading my experience hope you will take action,

my Acknowledgement Number
[protected]

delivery person name: Naresh pandey
phone number: [protected]

pan card officer name: Pravin salunke
phone number: [protected]
+1 photos
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Oct 04, 2022
Updated by vishal65
now they add my pan card status on trackon couriers website delivered but i did not received my pan card,
when i call my last pan card delivered branch they said its wrong number,
and this " Nsdl E-Governance Infrastructure " people also not replying,
i goted my pan card if i give money what delivery man asked, this government did not take any action on time against fraudsters,

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Inconvenience caused is highly regretted. We request you to submit query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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