Submit a Complaint
Tax Services
NSDL e-Governance Infrastructure

Nsdl E-Governance Infrastructure — Didn't receive the IPIN & TPIN

Hi,

After my successful registration I did not receive the IPIN & TPIN.
When I tried to reset them from the portal using my PRAN number it says my PRAN is not valid/ PRAN is not in database.
I tried calling [protected] several times but the call never gets connected for me.
Please help me.

Regards,
Avik
Was this information helpful?
No (0)
Yes (0)
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related NSDL e-Governance Infrastructure reviews

[Resolved]Nsdl E-Governance Infrastructure - Enps- payment gateway failure[Resolved]Nsdl E-Governance Infrastructure - Pan status "no record found"[Resolved]Nsdl E-Governance Infrastructure - Ipin and tpin not yet received[Resolved]Nsdl E-Governance Infrastructure - PRAN not found in database while trying to set the PRAN password[Resolved]Nsdl E-Governance Infrastructure - NSDL - e-sign/ekyc pan application status for correction shows no record found
View all 5291 NSDL e-Governance Infrastructure Reviews

Comments

Please let me know if you. Wed any further details.
Reply
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Reply
How to submit the complain when your system is saying PRAN is not available in Database. it is also not taking the ACK which I have got. I have got PRAN no. in mobile but nothing in email.

and while trying to login System is saying PRAN not available in database.

Trying to call helpline no. no is taking up the call.

I have paid 50 K and cant see a way to get the receipt or see my profile.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    View all 5291 NSDL e-Governance Infrastructure reviews & complaints
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information