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[Resolved]  Nsdl E-Governance Infrastructure — Documents reported as not valid for changes in Father's name in PAN card

I am trying to correct my wife's Father's name on her PAN Card.
I tried to upload the support documents in reply to the Discrepancy letter.

But as soon as the documents are uploaded the status changes to "document(s) is/are not valid. For details contact TIN Call Center at[protected]."

I have provided the Passport copy and Matriculation certificate as proof. What else is needed?

The Acknowledgement Number is [protected]

Please help.
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Sep 30, 2022
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2022
NSDL e-Governance Infrastructure Customer Care's response We request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.
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