Nsdl E-Governance Infrastructure — e-kyc /e-sign based request has failed but i didn't get money return

Address:

Hyderabad, Telangana

Your e-kyc /e-sign based request has failed hence you cannot proceed the application with e-kyc /e-sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

I got this message when i applied for pan through e kyc base, but i didn't get money return. What should i do now.