[Resolved] Nsdl E-Governance Infrastructure — E-kyc failed made through paytm but refund not processed

[Resolved] Nsdl E-Governance Infrastructure — E-kyc failed made through paytm but refund not processed

G Gauri Dahake Apr 11, 2022 Apr 20, 2022 This thread was updated on Apr 20, 2022

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm. The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. Was this information helpful? No (0) Yes (0)
May 29, 2022 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Apr 13, 2022 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. Verified Support Apr 13, 2022 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID. Verified Support Apr 18, 2022 NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you. Verified Support Apr 20, 2022 NSDL e-Governance Infrastructure Customer Care's response We hope your concern is resolved now and for any further query, kindly write us at [protected]@nsdl.co.in
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