[Resolved] Nsdl E-Governance Infrastructure — e-kyc/e-sign failure

shmdoctor

Website:

NSDL on line PAN application

I tried for e-kyc/e-sign process 4 to 5 times every time i received an otp but system displayed the msg that your request cannot be processed now try after some time. When i finally got the right page and submitted the otp the system returned with msg that you have exceeded the otp regeneration limit your application cannot be processed through e-kyc/e-sign proceed with physical submission. I am applying from saudi arabia and just because of the faulty system i have to suffer... What to do?

Token no. [protected] - date 05/09/2018

Was this information helpful?

No (0)

Yes (0)

Oct 9, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.